Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,692 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered a pair of prescription glasses and a pair of prescription sunglasses. No complaints about the regular glasses but the sunglasses showed up with a lense that clearly didn't fit in the frame. The lense bulged out front of the frame, leaving a gap for light to come through between the lense and the frame. The color of the lenses also seemed to be wrong on the sunglasses. I have this exact pair already and was looking for a replacement but unfortunately had to send back the sunglasses ordered from EZContacts.
Helpful Report
Posted 3 years ago
The sunglasses I received were clearly used, packed into wrong case.
Helpful Report
Posted 3 years ago
OCuSOFT Lid Scrub Original Formula - 30 ct Order Number:2652496 Order Date 2022 Jun 20th Total Order Status $34.10
Helpful Report
Posted 3 years ago
The glasses I had order were not the ones I received I order the grey blue lens costas but got the black blue lens costas. The customer service person was real nice but I’ll learn to like the black frames
Helpful Report
Posted 3 years ago
I purchased contact lenses 4 boxes and mailed in the rebate for the $100.00 and talked several people and they saw where I mailed it and I never got my rebate or credit to my account.
Helpful Report
Posted 3 years ago
They don’t answer the phone in customer service , late deliveries , lense prescription not right . You can not talk to a human being ever on the phone .
Helpful Report
Posted 3 years ago
My order for a pair of Persol Sunglasses took 40 days to arrive. Tracking link was useless. During the wait I was deluged daily by email discount offers. I would be more receptive to ordering additional items if at least my very first order was delivered in a reasonable timeframe. Sorry..wont ever consider another purchase.
Helpful Report
Posted 3 years ago
Took quite some time for delivery and not easy to cancel order.
Helpful Report
Posted 3 years ago
Sunglasses came as expected but customer service was awful. Sunglasses were back order until beginning of June and when the ship by date rolled around it took multiple help inquiries to get any response.
Helpful Report
Posted 3 years ago
it took almost two months for my order to come in.
Helpful Report
Posted 3 years ago
return shipping is paid by buyer even if product is defective. I received a pair of ray ban sunglasses that had a bad leg. During the return, I found out I had to pay to ship it back. I shouldn’t pay anything for a defective product shipped by EZcontacts because I didn’t do anything wrong.
Helpful Report
Posted 3 years ago
The frames are exactly what I ordered but the customer service, no response with multiple attempts via email, phone and chat leaves a lot to be desired. Also, the fact that the frames came in a flimsy cardboard box.. not an Armani Exchange eyeglass or any hard eyeglass case was disappointing.
Helpful Report
Posted 3 years ago
I don’t like their service nobody’s answering the phone
Helpful Report
Posted 3 years ago
Made in China? Didn't know Oakleys were made there. I have a pair of Oakley Holbrook glasses made in Italy and they have way nicer lenses than these. Very disappointed with these glasses.
Helpful Report
Posted 3 years ago
Delivery took too long. Lenses are coated. I hate that. I cannot keep them clean. I wish there was an option for uncoated lenses, but I didn't see that.
Helpful Report
Posted 3 years ago
I add $7.00 for 2 - 3 delivery, but it taking more than, no info why.
Helpful Report
Posted 3 years ago
Took 15 days to receive my glasses. If the product is “not in stock and in delay from the manufacturer, don’t sell it on your site.
Helpful Report
Posted 3 years ago
I paid for faster shipping and my contacts were here after said date
Helpful Report
Posted 3 years ago
I ordered sunglasses on 6/3/2022 and have not received them. Initial estimate for delivery was 5 days
Helpful Report
Posted 3 years ago
The company used to ship my purchase keeps delaying delivery my package was to be delivered three days ago and have not received it as of today. ! Lost shipment who knows I am giving them one more day before filing for a refund
Helpful Report
Posted 3 years ago
EZContacts is rated 4.0 based on 22,692 reviews