Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcels consistently left on porch step not even behind the porch door but on full view - No phone call or text Usually here No ringing of my bell or my buzzer or my knocker !!!!! Recent one sent from Galway took 10 days Arrived Torn & Open for all to view ( underwear) & I was in and never rang or knocked Couldn’t get to speak with anyone prior to the final delivery It’s all most inefficient DPD text - give you name of driver , time scale that day An post too no issues So your service stinks”

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Posted 3 years ago

“If I could give no stars I would. I ordered of an online shop last weekend and my item has been with fastway since 26th. I paid the extra to have it here quicker but I will not have my item in time. This service is a joke and would not recommend it.”

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Posted 3 years ago

“3 Days waiting for a return collection for Eir. Disgraceful service and cannot be contacted.”

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Posted 3 years ago

“Beyond useless”

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Posted 3 years ago

“Used Fastway for our business for around 10 years, because they were cheap. Unbelievably poor customer service and blatantly obvious that their drivers do not give a monkey's. So many cock-ups that I couldn't list them all here, just shockingly bad overall. Finally binned them and moved on. Avoid them like Covid.”

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Posted 3 years ago

“After several emails to and from fastway couriers ireland regarding a delivery they threw from a van asking me first for the tracking number then for the address and then the name on the parcel all of which I had already given them and I would have assumed they already had they told me to contact the supplier for a refund. This was my response. Why would I need to send pictures to the supplier for a refund or replacement as they were not at fault. The reason I did not receive my parcel in good condition is that fastway couriers threw it from a van in the rain in a garden with 2 dogs when there's a post box on the pillar that it would easily fit into. I will be contacting the supplier however to make them aware that I will purchase no further items if they are using fastway couriers as the delivery method and as expected after wasting my time with back and forth emails the response regarding your company's incompetence has been totally unsatisfactory and again thank you for wasting my time. Do your self a favour and don't purchase from any supplier that uses this joke of a company as their carrier”

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Posted 3 years ago

“one of the drivers (Darragh) is fantastic! He is trust worthy and really cares about your parcels. He's also good at communicating where he would leave your parcel if you werent at home. We're lucky to be served by Darragh”

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Posted 3 years ago

“Delivery was excellent, updates throughout the whole delivery process. Please note if ordering from a company in England that days on delivery updates seem to be the merchandise company not the delivery firm”

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Posted 3 years ago

“A terrible experience every time I buy from a vendor that uses fastway couriers so in future I will never buy from any company that uses this excuse for a delivery service. There is no way to contact them and I have had messages to say a parcel has been delivered and it has not I have had messages to say they can't find the address I had parcels badly damaged the list goes on and on. Today I was delivered a parcel of small but expensive electronic components that would easily have fit in my letter box at the front gate but the driver would need to get out of the vehicle to do this so they did what they normally do and threw it out the window at the door and if my two dogs had not destroyed it which they did the rain would have done the job. The parcel was clearly marked fragile aswell but why should they care you cannot contact them to complain no phone number or email address nothing. Do yourself a favour and do not buy from any company that uses this disgusting excuse for a business. This is the first time I have done a review on any subject but fastway couriers are the worst company I have ever ever ever had the misfortune of dealing with but I suppose I have never dealt with them because they can't be contacted. DON'T HAVE ANYTHING TO DO WITH ANYONE THAT USES FASTWAY "couriers "”

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Posted 3 years ago

“This so called Courier busses is utterly useless, unreliable, couldn’t care less drivers and any retail outlets that use them should think hard as to why would they would employ such a ramshackle parcel delivery service that does not deliver. I would sooner tran a team of Clowns on roller skates for a far better service. I will Not order from retailers who use Fastway, NoWay would be a much better name.”

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Posted 3 years ago

“I have just found another parcel thrown into my back yard this is the 5th parcel that the couriers have thrown away not delivered also two of my neighbours have also found parcels dumped in their back gardens from Fastway couriers,also parcels left on doorsteps they should be made to get a signature when delivering to someone disgusting”

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Posted 3 years ago

“Worst customer service ever Says item delivered. Can’t get through to any number despite them sayin they are constantly reviewing better ways to assist ppl The web chat never has a reply I’ve tried entering chat and the track number 8 times in one hr and it goes around and around asking same info No lines manned and no couriers numbers or depots working. Shame on them Items saying redirected three times as lost depot to depot”

Helpful Report

Posted 3 years ago

“RECIEVED A EMAIL TO SAY ORDER CANT BE DELIVERED SS NO ONE HOME, I WAS HOME ALL DAY NO ONE CALLED, AND JUST TO BE CERTAIN I CHECKED MY SECURITY CAMERAS NO CALLERS ON MY PROPERTY AT THE ALLEGED TIME 10.08AM, TRIED TO CONTACT FASTWAY A TOTAL WAST OF TIME AS NO COMTACT NUMBER THAT OPERATES, SHOWER OF COWBOYS, AVOID AT ALL COSTS, DPD OR UPS ARE MORE RELIABLE, FASTWAY ARE A JOKE, TOTAL DISGRACE.”

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Posted 3 years ago

“Package never arrived.No response from Cs.Avoid”

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Posted 3 years ago

“Lost package, tacking details said it was delivered but I did not receive any packages. Their support team is non existent, no contact number, no response from emails and IMs sent to the support page.”

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Posted 3 years ago

“I tried to get paid for an item through the Fastway pay portal and, start to finish it was the dodgiest, rudest experience I’ve ever had. The system kept crashing and when it finally worked, rather than paying me they attempted to debit my account with four separate, totally different transactions, all in Rubles. The woman on chat was so rude, so unhelpful. They also claim to be unable to refund the original amount which feels so wrong.”

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Posted 3 years ago

“Fastway again today excellent .Delivery just arrived on time .Driver rang me and brought to door on this stormy morning .friendly,polite & professional.no name courier 372.Thanks.”

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Posted 3 years ago

“Worst service ever”

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Posted 3 years ago

“Worst ever. Avoid at any cost.”

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Posted 3 years ago

“Terrible and unprofessional company! I should have received a parcel from them yesterday, it shows on the tracking that it was delivered, but never got to destination. No contact phone number or online costumer support. Same thing happened last year, when my parcel was left by the driver in the neighbourhood.”

Helpful Report

Posted 3 years ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews