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Fetpak Holdings, LLC Reviews

4.8 Rating 3,078 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gilbert Kerns
Verified Buyer
“Great service, great prices, very good products. Thanks Fetpak!”
Helpful Report
Posted 9 years ago
Stephanie Carrington
Verified Buyer
“Thumbs up to fetpak! Quick delivery and great products. Keep up the good work.”
Helpful Report
Posted 9 years ago
Terri Carol
Verified Buyer
“The boxes I ordered arrived in good condition and in a timely manner. Although I was somewhat surprised at the packaging, for a company that sells shipping boxes and packing supplies my items were packed in a cut down box filled with newspaper and another cut down box as a filler. Here is your place to shine with an example of how to do it right. Yes, I know recycling saves money.”
Helpful Report
Posted 9 years ago
Terri, thank you for your feedback. On the packaging as you mentioned, if needed we do cut down boxes to save on freight costs and re-use paper and cardboard for packaging. We understand it may not look pretty, but it keeps our costs down which in turn keeps our prices low. Plus recycling is always a good thing.
Posted 9 years ago
Brittany Loesch
Verified Buyer
“I use Fetpak for some bulk gift wrap orders every year and it is always a quick and painless process. Shipping is super fast and they are quick to contact me if anything is awry. it's only sad when they are out of stock on something but they are always willing to offer alternatives. Great company and just the products I need.”
Helpful Report
Posted 9 years ago
Helen Ferguson
Verified Buyer
“Prices were good. Quick service. Liked acrylic jewelry stands. Watch holder was a disappointment to me”
Helpful Report
Posted 9 years ago
Helen, thank you for your feedback. Sorry you were not happy with the Watch/Bracelet Display. Was there any particular reason for that? Feel free to email manager@fetpak.com Thank you.
Posted 9 years ago
Abigail Smith
Verified Buyer
“Their products are great. I ordered jewelry boxes for packaging for my small business, and they are durable, have nice soft cotton inside, and look very uniform. My products were sent out to me very quickly, which was wonderful, and I got them earlier than the expected date- on par with Amazon orders. However, almost amusingly, their packaging is really quite atrocious! I'm pretty sure I had to cut through 3 layers of tape, since all three boxes I had delivered to me had for some reason been taped together to form one giant, lumpy parcel the likes of which I'd never seen before. Some sort of electrical tape bound each individual box, then a clear tape closed the boxes, and then grey tape was wrapped around all of them in 2 layers. This wouldn't matter, if the boxes hadn't been mostly obliterated in trying to pull them apart. To store the products, I had to re-box them. But the products were all undamaged, so 4 stars for Fetpak!”
Helpful Report
Posted 9 years ago
Julie Flesner
Verified Buyer
“good company”
Helpful Report
Posted 9 years ago
Dale Kraemer
Verified Buyer
“Online Ordering process was easy. Packages arrived in a reasonable time. order was correct. Products were well packaged.”
Helpful Report
Posted 9 years ago
Sherri Davidson
Verified Buyer
“Always quick and the best service around.”
Helpful Report
Posted 9 years ago
Amina Ibraheem
Verified Buyer
“Great! Order came in very quick”
Helpful Report
Posted 9 years ago
Thea Grace Morgan
Verified Buyer
“Very good quality product, pretty quick shipping, wish you had a samples program but I know which one of the items will be our standard clamshell. Thank you!”
Helpful Report
Posted 9 years ago
Annabelle Albanese
Verified Buyer
“Easy to order and happy with the bags. The only thing that I wish is that you also carried the 4" x 3" x 10" t-shirt bags so I could order all my bags from one place. :)”
Helpful Report
Posted 9 years ago
Susan Katzban
Verified Buyer
“Quick delievery and good product. Exactly as described.”
Helpful Report
Posted 9 years ago
Cynthia Yang
Verified Buyer
“Thank you received the bags in timing matter but could of packaging the bags in a much strong stable box ^_^.”
Helpful Report
Posted 9 years ago
Shivani Kharkar
Verified Buyer
“We found it very affordable for displaying Jewelery, shipping was quick and prompt.”
Helpful Report
Posted 9 years ago
Susan Hartman
Verified Buyer
“I was unable to check out online and had to order over the phone. I wanted to use my PayPal account but you couldn't do that on the phone so I ended up using a credit card which I didn't want to do. I use PayPal for my business. Otherwise, I am happy with the service.”
Helpful Report
Posted 9 years ago
Chessie Pate
Verified Buyer
“had to pay $1.18 extra postage on top of $7.95 shipping fee printed your own postage incorrectly as a flat pc. of mail should have been a parcel.”
Helpful Report
Posted 9 years ago
Chessie, we apologize for this error and will refund the extra shipping fee of $1.18. Please be assured an error like this is not the norm at Fetpak. Thank you for your feedback.
Posted 9 years ago
Ronald Cornwell
Verified Buyer
“i was very pleased to find the items i needed on fetpak they were very good pricing and i received them in very good timing as well. very easy to do business with i will come back when i need similar items”
Helpful Report
Posted 9 years ago
Deborah Kohen
Verified Buyer
“I ordered gift boxes made from recycled paper. The price was the best I could find, shipping was prompt, the boxes are well made, and the color is pleasant and uniform. My only complaint is that the "cotton" inserts are single-layer and feel and look synthetic, so I will have to add a layer of something else to provide two-sided protection, and the synthetic texture detracts from the eco-friendly appeal.”
Helpful Report
Posted 9 years ago
Deborah, thank you for your order and review. The cotton in our jewelry boxes is now non-tarnishing synthetic. Our manufacturer and all USA manufacturers have gone to synthetic cotton to protect their employees due to the health hazards associated with manufacturing real non-tarnishing jewelers cotton.
Posted 9 years ago
Rosita Pisarchick
Verified Buyer
“The poly open end sleeves are excellent. But why were they not shipped in the appropriate box? but shoved in a Priority envelope. Luckily I still had the box from my previous batch so could put these new ones in that box.”
Helpful Report
Posted 9 years ago
We aren't sure which poly bags you purchased, but most cases of 1,000 are packed in bags of 100, so if bags are pulled from the case, there would be 10 packs sent. We occasionally break up cases on small orders to save on freight costs. Please email your invoice number to manager@fetpak.com and we will note not to break cases for your future orders. Sorry for the inconvenience.
Posted 9 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,078 reviews
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