First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very useful website to find a tutor”

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Posted 6 years ago

“He was very well prepared. Good tutor”

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Posted 6 years ago

“Very quickly found the tutor in the subject I was looking for locally and the connection was made very fast. Only one meeting in but delighted and wouldn't hesitate to use First Tutors again to find other support.”

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Posted 6 years ago

“First tutors is a very easy website to use and you can be sure of getting a quality tutor.”

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Posted 6 years ago

“So far, my son is quite happy with Lucy, then and Nabil now. They are knowledgeable and commited. Thanks First Tutors.”

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Posted 6 years ago

“Communication is irregular and I find it disappointing as the tutors cancel just before we agree on day and time”

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Posted 6 years ago

Dear Favour, Thank you for your feedback. I am sorry that you have found the communication process with tutors to be irregular. Both tutors and students are all sent an immediate email alert when a new message has been added in to a tuition request, and we always hope that both parties will respond to messages promptly. Whilst you are discussing requirements in the messages, prior to paying our introduction fee, I am afraid the tutor's availability can change as they take on new students. However, at the point that you have agreed a date and time and the tutor has accepted your request, they are committed to providing tuition to you and must reserve that slot for you. We have a dedicated Customer Support team working 7 days a week to help you with any issues you may have. I will send you a follow up email now to check that all is going well with your new tutor and to offer any assistance you may need. Kind regards, First Tutors

Posted 6 years ago

“Great website, plenty of information and found a very suitable qualified tutor for my son”

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Posted 6 years ago

“Aude has been such an amazing tutor! She's very patient and really quick with helping us solve all our problems and questions, and gave very clear explanations even though they are complicated university level materials. She is also always willing to spare some time out despite her busy schedule to give us lessons!”

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Posted 6 years ago

“Found the app easy to use and we quickly found the right Tutor for us”

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Posted 6 years ago

“Professional and experienced teacher. My son is very happy to have classes with him .”

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Posted 6 years ago

“Pretty easy to use. Found the tutor I needed first time. A good site.”

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Posted 6 years ago

“Thank you Trev for your availability. I really enjoyed this first lesson. It was step by step, customised, and very comprehensive. Good pieces of advice for guitar beginner!”

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Posted 6 years ago

“Sean arrived on time and although it was only my first lesson I am happy and confident that Sean will help me achieve my goal.”

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Posted 6 years ago

“A very warm and patient man.....our son found h Jitendra very good at explaining the subject we will be having him again.”

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Posted 6 years ago

“The process of organizing a tutor went very smoothly”

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Posted 6 years ago

“The tutor I booked to work with was quite low standard and ineffective. We employed him to coach science, it was very basic and he seemed to only talk about the scoring in the past papers which anyone can see. He had the necessary references and reviews but was not at all motivational or even knowledgeable. I accept the First Tutors are not responsible for the level of coaching but think the required £24.99 to connect is a rip-off if the tutor is not up to standard. Hoping you can help to resolve this.”

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Posted 6 years ago

Dear Karen, Thank you for your feedback. I am very sorry to hear that you have been disappointed with your tutor; I appreciate that this is very frustrating for you. I can see that you have contacted Customer Support about this issue today, and that our team have explained how you can select a replacement tutor at no further cost. Hopefully we will be able to connect you to a suitable alternative tutor to help you. We will continue to be in contact with you by email to ensure that we can resolve this matter positively for you. Kind regards, First Tutors

Posted 6 years ago

“Easy to use and good to know the tutors are vetted”

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Posted 6 years ago

“Good range of tutors for subjects”

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Posted 6 years ago

“Good place to look for tutors”

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Posted 6 years ago

“I am very happy with our tutor choice. My daughter is comfortable with her as well”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,877 reviews