First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

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Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the site easy to use and was contacted very quickly by the tutor I contacted”

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Posted 9 years ago

“It is very good, my tutor gave me lots of help.”

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Posted 9 years ago

“First Tutors has been the immediate answer to my problem. I , at the last minute, couldn't send my sons to Spain due to personal reason, First Tutors has found me a Spanish teacher in few hours. The next day we started the lessons ! And the teacher is brilliant. So THANK YOU VERY MUCH TO FIRST TUTORS. (Sorry for my English mistakes, I'm French ????)”

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Posted 9 years ago

“I had asked for feedback on two occasions and I did not get any feedback. My message was under review and a pertinent question was omitted from my message to the tutor. I did NOT try to provide my personal details and I did not ask for any. I merely asked if the tutoring can be done over skype sessions only? So the unmanned office picked up on a word and did not bother to reply to my messages. But after the query to review the original message to your "admin" office the message was sent to the tutor and he was just as confused over what would constitute a stringent censorship. As I also work for an online company I detest when our clients feel that they are talking to a brick wall. Seriously, you want me to rate this service. I am only receiving generic messages. Totally unmanned and the most frustrating position to be in from a prospective clients point of view. And then I get this generic reply to ask me to rate my experience? And I fell more frustrated than ever. A personal response would have solved all this utter frustration.”

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Posted 9 years ago

Dear Lorraine, Thank you for taking the time to leave Feedback. Many of our emails are automated in order to provide a quick response time to the most common queries. However, we do encourage tutees and/or tutors to contact us again if they do not provide the answer you were looking for. In this case I can see our Customer Service team also responded to your queries in person via email. Regrettably, we do need to implement a system to control users that try to bypass our system by sending contact details or cryptic messages about finding them elsewhere on the internet! This is the reason why we have a system that automatically censors out some words. Our Customer Service team monitors all messages sent and as soon as a word is blocked that shouldn't be it is unblocked so both parties can read the message as it was intended. Customer feedback is always a useful way of being alerted to potential problems or issues faced when using the site. Please contact our Support Team if you have any further questions. Kind regards, Grace Customer Service First Tutors

Posted 9 years ago

“I found a great tutor”

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Posted 9 years ago

“I was looking for a Maths tutor at short notice. First Tutors responded promptly to my request. Although a little confused by the website and process, everything worked efficiently and the tutor was at my home within 2 days of starting the search!”

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Posted 9 years ago

“Easy to use and worked well, thank you”

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Posted 9 years ago

“First tutors is a very reliable company. I have used them twice now and have been very pleased with the tutors that i chose. I really like the fact that it is so secure.”

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Posted 9 years ago

“It's easy to find a tutor. thanks”

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Posted 9 years ago

“We just had a first lesson, but the teacher looks very professional, I think we find the best option for our children. Children liked lesson, they are waiting for the next lesson.”

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Posted 9 years ago

“The site was very easy to use and gave a lot of information so that I could select the right tutor for my daughter. Brilliant. I would defo recommend”

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Posted 9 years ago

“Easy to find tutors that were available in my area and I found it easy to communicate my needs on site and message until a decision was made . Thank you for making for helping me find a private tutor”

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Posted 9 years ago

“Very straightforward to use. Excellent online help. Extremely professional service with minimal charge if you link up with a tutor.”

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Posted 9 years ago

“Good choice of subject tutors and user friendly web access. Response was prompt enabling early selection of the selected tutor .”

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Posted 9 years ago

“Good choice of subject tutors and user friendly web access. Response was prompt enabling early selection of the selected tutor .”

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Posted 9 years ago

“Good choice of subject tutors and user friendly web access. Response was prompt enabling early selection of the selected tutor .”

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Posted 9 years ago

“Fantastic fast replies so many to choose from. Found perfect tutor for grandson who started same week. Tutor lovely now been couple of times would recommend this site to everyone”

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Posted 9 years ago

“The site is very easy to use. Very easy to select tutors and selections of tutors and their details are great and informative. Helping you to make your choices easier. Highly recommended.”

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Posted 9 years ago

“A very effective online service to find tutors in your area. The tutor pool is varied and seems professional and well qualified.”

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Posted 9 years ago

“Very enthusiastic and very thorough in her teaching approach. Would highly recommend her.”

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Posted 9 years ago

First Tutors is rated 4.6 based on 8,878 reviews