Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

Write Your review

Tell us how Flying Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong flowers delivered on the wrong day.”

Helpful Report

Posted 3 years ago

Hi Joy, I am sorry to hear this. I have checked your order and can see that you have been in contact with us and this was resolved for you. We appreciate your feedback. Best wishes, Sophie

Posted 3 years ago

“Lasted ages! Beautiful flowers, great value, great service. My Mum was delighted with her Birthday surprise.”

Helpful Report

Posted 3 years ago

“Ordered 15 October for delivery 22 October. Received email confirming our for delivery only to find out that they are not being delivered until 27 October. 5 days after my daughter's birthday. Following complaint got my money refunded. Not impressed”

Helpful Report

Posted 3 years ago

Hi, I am really sorry to hear about this. It is not the level of service we aim to provide at all. I am pleased our care team were able to help. Best wishes Stacey

Posted 3 years ago

“Flowers never got delivered, I received my money back but I didn’t ask for that, if you’re going to refund me then I do still expect the flowers to be delivered! Will probably never order from this company again absolutely disgusting help. I can’t answer any of these further questions as the delivery never happened in the first place”

Helpful Report

Posted 3 years ago

Hi Sophie, please accept our apologies for the disappointment caused on this occasion. We appreciate your feedback. Kind regards, Sophie

Posted 3 years ago

“Didn’t deliver when I requested was my best friend 70th birthday very disappointed”

Helpful Report

Posted 3 years ago

Hi there Jennifer, I'm sorry you were disappointed. Thank you for your feedback. Best wishes, Candice

Posted 3 years ago

“The flowers I ordered were not delivered on the correct day despite paying for next day delivery, had to complain twice, finally delivered 4 days later. Totally unsatisfactory. Was my daughters anniversary. Will not be ordering with you again.”

Helpful Report

Posted 3 years ago

Hello Judy, I'm so sorry we missed your daughter's anniversary, this is not our usual level of service. Thank you for taking the time to leave a review. Kind regards, Linda

Posted 3 years ago

“Went above and beyond to deliver the flowers after a mistake on my part with the wrong address. As always the quality and service was second to none. I do not go anywhere else and ive been using Flying Flowers for many years.”

Helpful Report

Posted 3 years ago

“Great price Quick delivery”

Helpful Report

Posted 3 years ago

“The flowers that l ordered were for a special occasion, the receiver was absolutely thrilled to bits with it as they were perfect colours and flowers she liked. We'll done.”

Helpful Report

Posted 3 years ago

“Delivered on time and very pleased with bouquet”

Helpful Report

Posted 3 years ago

“My friend moved the beautiful autumn colours . Speedy delivery too!”

Helpful Report

Posted 3 years ago

“Excellent Colours quality and value. The person they were sent to has been very unwell and they were delighted to receive them”

Flying Flowers 5 star review on 21st October 2022

Helpful Report

Posted 3 years ago

“The delivery came on the right day but because the courier left it OUTSIDE my elderly mother's porch (and didn't bother ringing the bell), she did not discover it until very late in the evening when a relative popped round and saw it. Had that not happened, my mum would not have received them on her birthday. Needless to say, they weren't looking their best when opened.”

Helpful Report

Posted 3 years ago

This is very disappointing to hear. I can confirm that I have sent you an email concerning this. Best wishes, Valerie

Posted 3 years ago

“The service was very efficient. They arrived the next day as indicated. Thank you”

Helpful Report

Posted 3 years ago

“Ordered three bouquets The roses in two of them were very droopy and haven’t recovered The Altromeria bouquet was splendid They were gifts so have no photographs”

Helpful Report

Posted 3 years ago

Hi Evelyn, I am really sorry to hear this. I have now sent an e mail in response to this. Kind Regards Julia

Posted 3 years ago

“Beautiful flowers, same as on the photo. My friend is very pleased.”

Helpful Report

Posted 3 years ago

“Lovely flowers much appreciated by the recipients! Arrived on time and in good condition. Would recommend.”

Helpful Report

Posted 3 years ago

“Flowers are always fresh”

Helpful Report

Posted 3 years ago

“excellent service the flowers were beautiful. Would recommend Flying Flowers without a doubt. Five stars.”

Helpful Report

Posted 3 years ago

“Flowers never arrived No follow up by company to dpd. But did reimburse.”

Helpful Report

Posted 3 years ago

Hi Cath , Thank you for your feedback.I can see that we had contacted you to resolve.Kind regards Pippa

Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews