Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers, chocolates & ribbon ordered 28/08/2020 for postal delivery 04/09/2020. As of today 07/09/2020 nothing has been delivered. I expect either a full refund or the order completed and delivered in the next 5 days. I have used your service on many occassions but this may be the last!”

Helpful Report

Posted 4 years ago

I am very sorry to hear this I can confirm an email has already been sent in regards to this issue. Kind Regards Lynda

Posted 4 years ago

“I am SO very disappointed ☹️ Flowers look nothing like your picture!! The flowers were HALF the size of the picture UNLESS you rectify the situation I will never order from you again I feel badly let down”

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Posted 4 years ago

This is very disappointing to hear. I can confirm, that an email has been sent to you in response to this. Many thanks, Amy

Posted 4 years ago

“My flowers was supposed to be delivered on the 4th it is the 6th and no delivery.”

Helpful Report

Posted 4 years ago

Hi Saiqa, This is most disappointing to hear. I can see you got in touch with us over the matter and it's been resolved for you. Kind Regards, Brian

Posted 4 years ago

“I’m Very disappointed as the flowers have still not arrived, these were suppose to arrive on 1st September it is now the 5th September and they were for someone who has suffered a family bereavement”

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Posted 4 years ago

This is very disappointing to hear. I can confirm, that an email has been sent to you in response to the issue. Many thanks, Amy

Posted 4 years ago

“The sunflowers arrived practically closed, thought they just needed some sunlight but in just a few days they are practically dead. Very disappointed.”

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Posted 4 years ago

This is very disappointing to hear. I can confirm, that an email has been sent to you in response to this. Many thanks, Amy

Posted 4 years ago

“Very dissatisfied, ordered Friday for delivery Saturday paid £4.99 for this service and the flowers arrived today Tuesday, looked nothing like photos possibly because they were half dead, customer services really did not help resolve this, hence the bad review, gave them a chance to rectify, no chance, waste of money will definitely not use again”

Helpful Report

Posted 4 years ago

Hi Kim, thanks for taking the time to leave us your review. All feedback is important to us. Best wishes, Sophie

Posted 4 years ago

“I flowers ordered to arrive Saturday 29th August arrived today limp and nearly dead my 98 year old Mother in Law very disappointed they were for her birthday.”

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Posted 4 years ago

I'm sorry to hear this, Joy. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke

Posted 4 years ago

“Delivered 2.5 days after the date requested. Recipients going on holiday tomorrow so the flowers will be dead on return so as you came highly recommended from a friend will not use again.”

Helpful Report

Posted 4 years ago

HI Christine. With our Royal Mail deliveries we do advise that there is a 95% chance that your gift will arrive on the selected date, however, there is a small chance that it can arrive the following working day. This is in line with the delivery information provided in our catalogues and on our website. Due to the Bank Holiday, the next working day would be Tuesday 1st September. Thank you for taking the time to leave us your review. Best wishes, Sophie

Posted 4 years ago

“I have today had an email very prompt and very respectfull and understanding offering a full refund of total cost of flowers . Thankyou”

Helpful Report

Posted 4 years ago

Hi Michael - Thank you for leaving your review and I'm so pleased we resolved this for you. Kind Regards Anita

Posted 4 years ago

“Excellent speedy delivery ,my sister sent me photo of her flowers ,and was over the moon with them ,arrived in very good condition and stunning colour I will be ordering again thankyou Carol”

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Posted 4 years ago

Hi Carol - Thank you for posting your review - I'm so glad you were pleased with your flowers! Kind Regards Anita

Posted 4 years ago

“I’ve never had a bad order of flowers before but the last one I had delivered to my Aunty was really poor,no flower food in it,the flowers were just put in the box no wrapping or anything but when I sent an email to them they refunded my money no problem what so ever and I’ll still keep using them.”

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Posted 4 years ago

Hi There - I'm so sorry to hear about this - I can see that the issue was resolved satisfactorily. Kind Regards Anita

Posted 4 years ago

“Didn’t mean to press that star, just wanted to know if my order went through earlier as I had trouble seeing if it had gone.”

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Posted 4 years ago

“I have ordered strawberry charm letterbox 25/08/2020 . My order reference number is 10003761837. What we have received was not acceptable not close to anything similar on website. Please see the ayyached photos for what is delivered on 27/08/2020. I'm not happy with this. Please investigate....this is not acceptable.”

Helpful Report

Posted 4 years ago

“Not the best bouquet. Can’t even call it that. More of a posy. Felt sorry for my friend on her birthday as she had to put them in with other flowers as there was nothing to them”

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Posted 4 years ago

Hi Charlotte, thank you for your feedback, this is disappointing to hear. Kind regards Valerie

Posted 4 years ago

“Most miserable looking flowers I’ve seen -nothing like photo on your website”

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Posted 4 years ago

Hi David, thank you for taking the time to leave us a review. Our flowers are delivered in bud so they might take a few days to look more like the photo on the website. Many thanks, Sam

Posted 4 years ago

“Always lovely.”

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Posted 4 years ago

Hi Gloria, Thank you for leaving us a review. As you have only scored us one star rating please feel free to contact us directly to advise of any issues with your order. Kind regards Clare

Posted 4 years ago

“Disgusted ..some flowers wilting . Some leaves dead . Some still in bud but half petals missing ... Real disappointment for girlfriends birthday ...”

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Posted 4 years ago

Thank you for your review Gary, I am sorry to hear this. I can see you have contacted us directly and this has now been rectified. Kind regards Valerie

Posted 4 years ago

“Very poor quality. I would say get flowers from prestige flowers instead”

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Posted 4 years ago

Hi There, Thank you for taking the time to leave us your review. I am sorry you were disappointed on this occasion. Kind regards Clare

Posted 4 years ago

“What was delivered was very different to what was ordered in size Very disappointed Complained and response was we send buds so they last longer ???? Wouldn’t use them again”

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Posted 4 years ago

“Sent for my sisters Birthday but she rang to say they were in very bad order and seal was broken. Very disappointed.”

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Posted 4 years ago

Hi Ann, thank you for your review. I'm glad to see we were able to help you with a replacement shortly afterwards. Kind Regards, Brian

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews