Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers still not delivered, 2 days after delivery date. Very disapointing,no refund from company as this is acceptable under Flying Flowers terms and conditions.”

Helpful Report

Posted 4 years ago

“Firdt time ordering, and I was not happy. The flowers arrived 5 days after placing my order. They looked very pale and some of the stalks were broken. Never ordering again.”

Helpful Report

Posted 4 years ago

“Flowers not delivered as promised even though email assures me they were. One ruined birthday”

Helpful Report

Posted 4 years ago

Hi Patricia So sorry to hear this I can see we have sent you an email. Kind Regards Lynda

Posted 4 years ago

“You were unable to deliver the greeting card I ordered for my wife, and to make it worse you telephoned and told my wife about the forthcoming delivery of flowers which was meant to be a surprise.”

Helpful Report

Posted 4 years ago

Thank you for your review, I can confirm I have sent you an email. Kind regards Katy

Posted 4 years ago

“Wanted letter box delivery...they were left on door step. Not received on nominated day.Only by chance they were found due to security camera. Luckily flowers were revived. NHS worker working odd hours......why letter box delivery suited. Very disappointing service”

Helpful Report

Posted 4 years ago

“Flowers arrived with the heads lying on the bottom of display. Deeply disappointed”

Helpful Report

Posted 4 years ago

“Ordered 2 lots of flowers on 26thsept 1 lot delivered 2nd lot still not recieved have emailed but not recieved any answer.”

Helpful Report

Posted 4 years ago

Hi Marilyn I am so sorry to hear this I can confirm I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“Delivery was to be on 26/09/2020. Four days late. My daughter is still waiting”

Helpful Report

Posted 4 years ago

Dear Margaret I am so sorry to hear this I can see on our system that we have sent you an email. Kind Regards Lynda

Posted 4 years ago

“I ordered these flowers well in advance of Sat 24th for my Cousins’s 90th birthday as The Rhondda is in lockdown and I couldn’t take them myself. How disappointing to discover they didn’t arrive till 26th”

Helpful Report

Posted 4 years ago

Hi Pam So sorry to hear this I can confirm I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“I haven’t even received them yet still waiting”

Helpful Report

Posted 4 years ago

Hi Carol Thank you for your feedback I can see we have sent you an email in response. Many thanks Lynda.

Posted 4 years ago

“i ordered flowers and they still havnt arrived and it was really inportant that they did as they were to let my friend know am thinking of her as her father is very ill”

Helpful Report

Posted 4 years ago

Hi Sarah I am so sorry to hear this I can see from our system we have sent you an email. Kind regards Lynda

Posted 4 years ago

“I am not happy at all. The flowers that I looked at online compared to the flowers received. 2 total different things they looked as though they were worth £6.00 from Tesco I will not ever purchase again from this company”

Helpful Report

Posted 4 years ago

Dear Selena Thank you for your feedback . Kind Regards Lynda

Posted 4 years ago

“Flowers arrived not worth the money have contacted company waiting on reply”

Helpful Report

Posted 4 years ago

Hi Anne I have checked your order and I can see you are in correspondence with our Social Media Team. Thank you for your feedback. Kind Regards Lynda

Posted 4 years ago

“Absolutely shocking for £20 Goto florists!!”

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Posted 4 years ago

Dear Karen I am so sorry to hear this and thank you very much for your feedback. Kind regards Lynda.

Posted 4 years ago

“Lovely flowers but v small quantity, definitely much much smaller than shown on website and first stems needed chucking out after 3 days. Only 2 stems left after a week. Would not order again.”

Helpful Report

Posted 4 years ago

Hi Gill So sorry to hear that, I have sent you an email. Kind regards Lynda

Posted 4 years ago

“Poor flowers and didn’t last long at all. Customer service shocking. Plenty of better Florists out there”

Helpful Report

Posted 4 years ago

Thank you for your feedback If you would like us to look into this further for you please send a detailed email to customerservices@flyingflowers.co.uk. Kind Regards Lynda

Posted 4 years ago

“I ordered these for a cousin who was very ill.....infact she died 3 days after this delivery was due.....I mistakenly put the wrong number of the house and they were refused by the house owner. ( verified by another relation] The post office would therefore have returned the flowers and chocolates to flying flowers surely......yet I as not contacted.....hat a waste of money!”

Helpful Report

Posted 4 years ago

I'm really sorry to hear this Helen. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“DISGUSTING AND DISGRACEFUL. MY MOTHER RECEIVED HER DEAD FLOWERS A WEEK AFTER BOOKED AND PAID FOR AND SHE INFORMED ME THAT IT LOOKED LIKE THEY HAD BEEN IN THE BOX FOR A WEEK. YOU SHOULD BE ASHAMED OF YOURSELVES. I WILL BE GIVING YOU FREE PUBLICITY AT EVERY OPPORTUNITY.”

Helpful Report

Posted 4 years ago

I'm really sorry to hear this. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“Really disappointed with the flowers that were delivered to my friend for her birthday. She reported that some of the stems were dead and others were not much better when they arrived. The roses were the only flowers of quality.”

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Posted 4 years ago

Hi Annabel I am so sorry to hear this I can confirm I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“I purchase the flowers because on the description it said delivered hand tied i.e: not letterbox style. I was shocked to see when they were delivered in the letterbox style. I was disappointed with the purchase”

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Posted 4 years ago

Dear Tina Thank you so much for your feedback. Kind Regards Lynda

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews