Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers. Realy pleased..thankyou”

Helpful Report

Posted 4 years ago

Hi Verity, I am pleased to hear the flowers were beautiful. Thanks for letting us know. Kind regards Stacey

Posted 4 years ago

“Flowers come with no water were 1st order i did was perfect month ago come in box which was squashed delivered by a postman with trolley 2 heads were of to”

Helpful Report

Posted 4 years ago

Hi Gary, sorry to hear this. I can see that you have contacted our care who have replied to your emails. Kind regards Stacey

Posted 4 years ago

“Flowers did not arrive on the date chosen, and were very floppy. Very disappointed”

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Posted 4 years ago

Hi Fiona, our free delivery option can arrive over a 2 day window. Sorry to hear you were disappointed with the quality. I have sent you an email in regards to this. Kind regards Stacey

Posted 4 years ago

“The flowers were ordered, in good time, for a gift to mark a special occasion. To be delivered for last Friday. The money was taken from my account. 3 days later the order still has not arrived. This is highly incompetent service and to put the blame on Royal Mail despicable. I am hugely disappointed.”

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Posted 4 years ago

Good afternoon Joan, sorry to hear this. I do see we have been in contact with you in regards to this. Best wishes, Sophie

Posted 4 years ago

“The flowers were very disappointing - nothing like the photograph on the website suggested. I was embarrassed to have sent them.”

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Posted 4 years ago

Hi Roger, I'm sorry to hear you were disappointed. I can see you contacted us directly and a member of our care team did resolve this for you. Kind regards, Liam.

Posted 4 years ago

“As a norm your flowers are really good, but this time they were poor very poor and not as shown on the web site. Rather disappointed this time. I got a full refund after sending a photo of the delivery.”

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Posted 4 years ago

Hi Jennifer, I'm sorry to hear you were disappointed. I can see you contacted us directly and a member of our care team resolved this for you. Kind regards, Liam.

Posted 4 years ago

“Flowers did not arrive”

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Posted 4 years ago

Hi, I'm sorry to hear this. I can see you contacted us directly and a member of our team did reply to your email. Kind regards, Liam.

Posted 4 years ago

“I haven’t got my flowers!!!! I’m very disappointed!!!”

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Posted 4 years ago

“The flowers arrived on Saturday, 2 irises opened on Monday. It is now Wednesday and the remaining irises haven’t opened and are turning yellow. Great delivery service but very disappointed with the quality of the irises 1st photo is Monday, 2nd is Wednesday”

Flying Flowers 1 star review on 12th August 2020

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Posted 4 years ago

Hi, sorry to hear this. I can see that my colleague has replied to your email with our apologies. Thanks for letting us know. kind regards Stacey

Posted 4 years ago

“My mother not impressed. Seal broken. Broken stems. Never again.”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for taking the time to leave us a review. Please contact us directly either via email customerservices@flyingflowers.co.uk or livechat on our website regarding the broken seal and damaged goods as advised on the box seal. Kind regards Clare

Posted 4 years ago

“The flowers don't look any thing like it looks on the website sorry”

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Posted 4 years ago

Hi David, thank you for taking the time to send in your feedback. Kind regards, Sophie

Posted 4 years ago

“The seal was broken when delivered. Very disappointing was a gift and embarrassing when opened. However having been in water 24hrs, the Alstromeria is still dead and large Carnations brown on edges.”

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Posted 4 years ago

Good afternoon, we are sorry to hear this. I have emailed you. Kind regards, Sophie

Posted 4 years ago

“We have used flying flowers for many years and have been very happy with the quality of product and service. We saw the bouquet and were very disappointed as the roses were passed their best and should not have been sent in such a poor condition. It was our daughters birthday gift and on this occassion Flying Flowers let us down.”

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Posted 4 years ago

Thank you for your feedback Michael. I am sorry to hear this, an email has been sent to you with my apologies, best wishes Valerie

Posted 4 years ago

“Arrived v late and due to this they were quite wilted.”

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Posted 4 years ago

Hi Gary, sorry to hear this. I have emailed you just now in regards to this. Thank you, Sophie

Posted 4 years ago

“I was on a Skype call when my friend received the flowers, I was embarrassed to see the size of the bunch of flowers as I order the medium bunch but the amount of stems was a mere handful, very disappointed. I would like something back as the cost did not match the item at all”

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Posted 4 years ago

Thank you for your feedback. I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“Don’t deliver on time”

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Posted 4 years ago

Thank you for your feedback Kieran. Our Free Delivery flowers have a 95% chance of delivery on the chosen date with a small chance of delivery the next working day. Kind regards Valerie

Posted 4 years ago

“Didn't arrive on the allocated date and was for a family members funeral. Really disappointed”

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Posted 4 years ago

Thank you for your review Ian, I can see that you have contacted us directly and this has now been resolved, best wishes Valerie

Posted 4 years ago

“Flowers not delivered in time and seal broken on one order and flowers for this order poor quality”

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Posted 4 years ago

Thank you for your review Carol. I can see you have contacted us directly and this has now been resolved. Best wishes Valerie

Posted 4 years ago

“Very disappointed with the quality”

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Posted 4 years ago

Hi Kathleen, sorry to hear this. I can see that my colleague has sent you an email in regards to this. Best wishes Stacey

Posted 4 years ago

“I am informed that the flowers haven’t yet arrived - which were due on Friday 31st July.”

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Posted 4 years ago

Hi Paul, I'm sorry to hear the flowers did not arrive. I can see my colleague has already sent you an email in regards to this. Thanks, Carl.

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews