Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,730 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There didn't seem to be the same amount as picture and drooping already, 2 days after delivery. Have had better from you”

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Posted 4 years ago

Hi Loraine, I'm sorry to hear this. I have contacted you personally today about the poor quality issue you have kindly raised with us. Thanks for your review. Kind Regards, Brian

Posted 4 years ago

“Sorry to say my mother was pretty disappointed with the flowers I just ordered! I ordered from the US but she was sadly underwhelmed”

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Posted 4 years ago

Hi Simon, thank you for tasking the time to leave us your review. It is appreciated. Best wishes, Sophie

Posted 4 years ago

“Flowers did not look like the photo and some flowers arrived damaged. Box of chocolates were so small but when ordered it did not say it was a small box. Expensive for size of box (4 chocolates)”

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Posted 4 years ago

Hi Vicky and thank you for leaving a review. I'm so sorry to hear about this. If you would like us to investigate this further could you please email us at Sales.enquiries@flyingflowers.co.uk and one of my colleagues will be happy to assist you. Kind Regards Anita

Posted 4 years ago

“Not like picture”

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Posted 4 years ago

Hi Robin, we appreciate your feedback. Thank you and best wishes, Sophie

Posted 4 years ago

“Have used FF for years and always been pleased. This last time the roses were fine, but the accompying flowers were bent and broken with buds broken off. The box was not damaged I have another order pending for delivery on 22nd Aug”

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Posted 4 years ago

Hello Peter, thank you for your review, this is disappointing to hear. I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“I bought two arrangements ( both the same type). I sent one to my in -laws and another to my friend. They both sent me photos of their flowers and I have to say I was very disappointed. They didn't look like the photo on the website at all and my friend had no white flowers in her arrangement. It also looked like there were half the amount of flowers. It was embarrassing. I have sent a rose plant before and they were very good but I am very disappointed with the cut flowers and would be unlikely to order again.”

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Posted 4 years ago

This is disappointing to hear Judy. I can confirm I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“Flowers were nothing like Bouquet chosen, extremely upset”

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Posted 4 years ago

Hi Sandra - I'm so sorry to hear about this but I can see that one of my colleagues has resolved this for you. Kind Regards Anita

Posted 4 years ago

“One day late, so missed my girls birthday”

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Posted 4 years ago

Hi Margaret, thank you for your feedback, I can see that we advised you of the two day delivery window by email. Kind regards, Sophie

Posted 4 years ago

“The Letterbox flowers were pretty pour and wilted and so far have not fully recovered despite being plunged into neck high water. The bouquet was also limp and has slowly looked more acceptable but overall not impressive displays”

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Posted 4 years ago

Hi Paul - Thank you for leaving a review - So sorry to hear about this - I have contacted you by separate email regarding this. Kind Regards Anita

Posted 4 years ago

“I clicked for freevase and also sent a text to ask if the order came with vase. And was told it was too late to do. I only picked because of the free vase.”

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Posted 4 years ago

Hi Peter - Thank you for leaving your review. I can see that my colleague has emailed you about this. Kind Regards Anita

Posted 4 years ago

“I have already mailed Isabella to explain their condition etc. - and gave a rating of 3 out of 5, made up of 2 because of the tired condition of the roses, spoiling the overall appearance of the bouquet, plus and extra 1 for the good standard of the packaging.”

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Posted 4 years ago

Hi John - Thank you for leaving your review and your feedback. Kind Regards Anita

Posted 4 years ago

“Although I appreciate firat class post doesn't guarantee next day, i ordered weds, its now Saturday, and still haven't arrived. The flowers will be dead by the time they get there”

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Posted 4 years ago

Hi Racheal - I'm so sorry to hear about this! I have replied to you by email to resolve this. Kind Regards Anita

Posted 4 years ago

“the bouquet was advertised as scented. I expected the freesias to have the scent, but they were really disappointing and had no scent. I ordered this for my parents 59th wedding anniversary, Freesias were in my mums bouquet and her most favourite flower. they arrived as advertised, but not as I was expecting. so quite disappointed.”

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Posted 4 years ago

Hi Carol, Thank you so much for taking the time to post a review. I am sorry you were disappointed on this occasion. Thank you once again for your feedback. Regards Sue

Posted 4 years ago

“I ordered my flowers in good time the reason I chose your company was because you were in Jersey so very disappointed the flowers did not arrive on the day requested . I usually use Bloom and Wild their deliveries are always on the day requested and are tracked . I was not able to confirn the flowers had arrived as you were not able to track them either”

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Posted 4 years ago

Hi Susan - thank you for taking the time to leave a review. I can see that one of my colleagues has emailed you about this. Kind Regards Anita

Posted 4 years ago

“Flowers were damaged one stem had 2 broken flowers and five broken leaves. These were for a special birthday and I was very disappointed. Nothing like your photograph.”

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Posted 4 years ago

Hi Peter, Thanks for taking the time to send us your review. I have sent you a seperate email about this. Kind Regards, Brian

Posted 4 years ago

“Ordered flowers and a hamper. The flowers were delivered on the correct day but not the hamper- very disappointing”

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Posted 4 years ago

Thank you for your feedback Margaret, I am sorry your hamper was delivered late. I have sent you an email with my apologies, best wishes Valerie

Posted 4 years ago

“Sadly the flowers looked very poor in comparison to the picture on your website. I was disappointed.”

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Posted 4 years ago

Hello Hilary, thank you for your review. I am sorry that you were disappointed with the flowers, best wishes Valerie

Posted 4 years ago

“Flowers didn’t look like the picture on website, much fewer flowers received than in the picture.”

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Posted 4 years ago

Hi Katherine, thank you for taking the time to leave a review, best wishes Valerie

Posted 4 years ago

“I was impressed with the schedule for the delivery of the flowers but I was not happy with the quality of them , I do not think that the quality of the flowers matches up to the price charged for them”

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Posted 4 years ago

Hi Louise, Thank you for your review. I am sorry you were dissatisfied with your flowers on this occasion, we do appreciate your feedback thank you. Regards Sue

Posted 4 years ago

“My first order and I am not impressed. I ordered flowers and chocolates for my wife and only the flowers arrived”

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Posted 4 years ago

Hi Alan, I am sorry to hear the chocolates were missing. I can see that you contacted us directly and this was resolved. Thanks for taking the time to leave us your review. Kind Regards, Liam.

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,730 reviews