Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,730 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the flowers I ordered for an anniversary were not delivered on the day.”

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Posted 4 years ago

“Would not buy again. Delivery was late. Arrived the 28th which was a day after her birthday. Would have liked them on the 26th at least they would have been there on day if her birthday. I felt I ordered them in time for 26th.”

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Posted 4 years ago

Hi Brenda I am so sorry to hear this I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“The recipient said they were not very good, some looked completely dead on arrival”

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Posted 4 years ago

Hi Jean I was really sorry to hear this, I can confirm I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“Thanks for the opportunity to review. The delivery and purchase process was very good. However, when my mum showed me the flowers they were a lot smaller and nothing like the picture. Of course they are only buds at the moment and will bloom but the entire bouquet lacked the body and size of the picture.”

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Posted 4 years ago

Hi Emma Thank you so much for your feedback. Kind Regards Lynda

Posted 4 years ago

“Having received flowers through flying flowers and being so pleased with the quality I was very disappointed to see just a few stems and the roses wilted when my friend received them sadly”

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Posted 4 years ago

Hi Hether I am so sorry to hear your comments, I can confirm I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“wasnt happy with flowers. more greenery. than flowers. on my visit to see mun 2 day the flowers was in a poor state.nearly dead to b honest .very unhappy with them .”

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Posted 4 years ago

Dear Barbara I am really sorry to hear this, please be advised I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“Flowers were lovely, but order came with a vase, due to poor packaging, single layer of bubble wrap, nothing on the inside of the vase to help prevent breakage and the box was too large so it was inevitable that it was never going to arrive in one piece, it was completely smashed upon delivery, very dangerous to open with shards of glass everywhere. Customer service were very quick to respond with a solution. Unless packaging is improved, I unfortunately would not order again.”

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Posted 4 years ago

Hi Melinda Thank you so much for your feedback, I can see we have replied to you. Kind Regards Lynda

Posted 4 years ago

“A day late, missed the birthday, booked 5 days before.”

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Posted 4 years ago

Good afternoon, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Marie

Posted 4 years ago

“Extremely disappointed at only receiving six flowers and a small amount of greenery for £19.00, the flowers were of excellent quality and arrived in perfect condition, I understand that packaging and postage have to be included in the cost, but it was very embarrassing being in the presence of the lady receiving them when they arrived.”

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Posted 4 years ago

Hi Janet I am so sorry to hear this and thank you very much for your feedback. Kind Regards Lynda

Posted 4 years ago

“I was very disappointed with the flowers as they were for a 60th birthday. The advertised picture had so many freesias but when they arrived to my friend there were only one or two stems of those. The other flowers were nice and the amount there should have been. Thank goodness my friend sent me a photo to say thank you. I was horrified when I saw it. I had also paid extra for delivery on a set day and that was prompt. Flying flowers were very good. It was Sunday but still I got an answer to my email within a few hours with an apology, plus they gave me a small refund. Thank you for that.”

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Posted 4 years ago

Hi Fiona I am so sorry to hear this I can see we have emailed you. Kind Regards Lynda

Posted 4 years ago

“The flowers I ordered were disappointing nothing like the picture, very droopy went onto chat and I was promised another box would be sent nothing as yet I hope that the second lot are not bad as well, I always used to use flying flowers, definitely much better then than now if the second lot are not good I shall be contacting you again Suzanne Porton”

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Posted 4 years ago

Hi Suzanne I am so sorry to hear this thank you for your feedback, I can see we have sent you an email. Kind Regards Lynda

Posted 4 years ago

“Flowers for my 96yr old mother did not arrive until after 4pm on the day of her birthday.”

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Posted 4 years ago

Dear Rosalind Thank you so much for your feedback. Kind Regards Lynda.

Posted 4 years ago

“Hi. I am very sorry to say that my friend was most disappointed with the condition of the flowers she received. I appreciate that you replaced them but it saddens me that as special birthday present was a disappointment, especially since the flowers I have sent in the past have come up to expectations. I had hoped that during lockdown and unable to deliver flowers personally, I could depend on a reliable on line delivery. Yours, E. Lockey”

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Posted 4 years ago

Hi Eleanor, thank you for your review and feedback. Best wishes, Dawid

Posted 4 years ago

“Flowers were not delivered in the time frame requested.”

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Posted 4 years ago

Hi Avril, thank you for your review and feedback. I'm sorry to hear that your order wasn't delivered as promised. I can see we have been in touch regarding this. Best wishes, Dawid

Posted 4 years ago

“This is the second time I have been disappointed in my purchase with you. Last year they were fantastic and great value for money - this year really pore. the last ones I ordered looked like a poor petrol station purchase!”

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Posted 4 years ago

Thank you for your feedback Kind Regards Lynda

Posted 4 years ago

“Unfortunately delivery took 3 days so the flowers arrived dead. Hardly the special present they were supposed to be.”

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Posted 4 years ago

Hi Marie I am so sorry to hear that, I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“For the price i wad extremely disappointed, where the advert said 25% more flowers i thaught a bargain, butbif you took 25% away from the arrangement they would be less of a bunch and more of a cupple of flowers. Id nit recomend this service nor would i use your service again.”

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Posted 4 years ago

Dear Robin I am so sorry to hear this and many thanks for your feedback. Kind Regards Lynda

Posted 4 years ago

“They were very small for the price that I paid as they were for someone birthday so thought they would be much bigger”

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Posted 4 years ago

Hi Kieron Sorry to hear this and thank you for your feedback. Kind Regards Lynda

Posted 4 years ago

“Ordered for the 8th but disappointingly didn't arrive until the 9th.”

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Posted 4 years ago

Dear Customer Thank you for contacting us, I have sent you an email. Many Thanks Lynda

Posted 4 years ago

“Arrived on time, but some of the flowers are dead.”

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Posted 4 years ago

HI Matt Thank you for your feedback I have sent you an email. Kind Regards Lynda

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,730 reviews