Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,730 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers did not look like the picture, and also a different type of flower in among the roses. Picture showed all roses.”

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Posted 4 years ago

Hi Ronald Thank you very much for your feedback. Kind Regards Lynda.

Posted 4 years ago

“The flowers were ok but I could have got much better from my local Asda and the 3 chocolates I paid extra for were a complete waste of money the only reason I’ve given 2 stars instead of 1 is because they were delivered on the day I asked for so if you could refund the amount I paid I would be appreciated”

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Posted 4 years ago

Hi Martin Thank you for your feedback I can confirm that I have sent you an email. Kind Regards Lynda

Posted 4 years ago

“They turned up late and half the flowers were broken at the tops”

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Posted 4 years ago

Hi Nigel I am so sorry to hear of the issues with your delivery I can confirm I have sent an email in response. Many thanks Lynda

Posted 4 years ago

“Delivery was fantastic, on time but for the price very disappointed, the flowers were worth about £5 and nothing like the picture”

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Posted 4 years ago

Hi Karen, thanks for getting in touch. We do deliver our flowers in bud so your recipient gets the most enjoyment out of your gift. Once they open they should look more like the advertised image. Kind regards Carl.

Posted 4 years ago

“Not worth the money”

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Posted 4 years ago

Hi Dianne, Thank you for sending us your review. All feedback is important to us as it helps to improve our services in the future. Kind Regards, Brian

Posted 4 years ago

“Arrived a day after expected”

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Posted 4 years ago

“Not the best..”

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Posted 4 years ago

“Very disappointed delivery did not arrive on the day- should have been Monday, arrived at 2.45pm on Tuesday by Post not by courier as specified on your order acknowledgement. I understand the recipient was pleased with the bouquet but delivery not as promised and why do your dates say delivery free when you then make a charge which is fine it delivery was adhered to.”

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Posted 4 years ago

Dear Violet, i am sorry to hear this, I can see you have contacted us directly and this has now been resolved. Thank you for taking the time to leave us a review. Kind regards Jo

Posted 4 years ago

“Not worth the money for what you got”

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Posted 4 years ago

Dear Sam, I am sorry to hear this, thank you for taking the time to leave us a review. Best wishes Jo

Posted 4 years ago

“The flowers were acceptable but I had been offered a code for free chocolates, which was used, but no chocolates were sent with the flowers. Very disappointing. I hope that you will rectify this.”

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Posted 4 years ago

Hi Jeanne, Thanks for your review. I am sorry that the free chocolates code did not work on your order but I am pleased to see we have resolved this for you. I hope your recipient enjoyed their flowers. Kind regards, Clare

Posted 4 years ago

“Have already stated the reason late delivery and not up to standard”

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Posted 4 years ago

Thank you for taking the time to leave a review. I can see that you have contacted us directly and this has now been resolved, best wishes Valerie

Posted 4 years ago

“Unfortunately the anniversary bouquet (bouquet of the month - beautiful!) arrived a day late. Disappointing. I will not use Flying Flowers again as it is the second time in two weeks that delivery has not gone according to plan. FF, if you can’t deliver in time or omit to deliver the extras ordered, do not take orders.”

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Posted 4 years ago

Hi Regine, I'm sorry to hear you were disappointed. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“The flowers that came out were nice But on the whole not very happy and looked nothing like the image you sell them as”

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Posted 4 years ago

Hi Mark, I'm sorry to hear about this, thank you for taking the time to leave a review. Best wishes, Amy.

Posted 4 years ago

“I was underwhelmed by the flowers which looked much more impressive in the picture.”

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Posted 4 years ago

Hi, sorry to hear you were disappointed. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 4 years ago

“They arrived on time but disappointed that they were drooping after a couple of days. Not happy”

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Posted 4 years ago

Hi Linda, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 4 years ago

“Unhappy with the flowers and the delivery date”

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Posted 4 years ago

Hi, thank you for taking the time to leave us your review. Kind regards, Sophie

Posted 4 years ago

“The flowers were not in a good state when delivered.”

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Posted 4 years ago

Hi Sheila, I'm sorry to hear this. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“This was my second order, the last one was lovely, lasted well. I received the lilac bouquet on Wednesday, put them straight into water with the food, by Thursday afternoon the stocks had wilted and drooping, dropping petals everywhere, smelt divine but looked a bit of a mess.”

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Posted 4 years ago

Hi Ann, this is really disappointing to hear. I can confirm I have sent you an email in response to this. Kind regards, Liam.

Posted 4 years ago

“I ordered the flowers two days before the date they were needed and they were a day late. I did not find that acceptable. I was told by your company that it’s Royal mails fault. You give a calendar with the date you want them to be delivered so you aught to make sure they get there for that date you requested, otherwise state that they won’t be there on that date. I had my cousin looking in bins on his drive to see if they had put them in there. The site I usually use are always delivered on the day requested Apparently the flowers were beautiful”

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Posted 4 years ago

Hi Ruth, thank you for bringing this to our attention. Kind regards, Liam.

Posted 4 years ago

“Very disappointed. Flowers damaged and wilting.”

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Posted 4 years ago

Hi Gwynedd, this is disappointing to hear. I have sent you an email regarding this. Best wishes, Amy.

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,730 reviews