Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting delivery that was due two days ago”

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Posted 5 years ago

Hi, I am really sorry to hear this. I have sent you an email with my apologies. Kind regards stacey

Posted 5 years ago

“My auntie was disappointed there was only 5 flowers looked better in picture l felt embarrassed sending it”

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Posted 5 years ago

Hi Yvonne, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“Hateful company - shocking customer services who couldn't give a flying flower (or similar) undertakings and to assist with my order were not met and disniterested advisors who cut me off for no good reason other than they would not rectify their own mistakes.”

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Posted 5 years ago

Hi, this is disappointing to hear. If you would like me to look into this further for you please email a brief description with your order number and billing address to customerservices@flyingflowers.co.uk. Thanks Stacey

Posted 5 years ago

“Although I am going to be refunded, my order was not delivered. Very upset as this was a birthday gift.”

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Posted 5 years ago

Hi Kim, I am sorry for the experience you had on this occasion. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“The flowers I ordered should have arrived yesterday but did not. As far as I know have not arrived today either. Please look into the problem. Thank you. Chris Simpson.”

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Posted 5 years ago

Hi Chris, thank you for your review. I can see that you have contacted us about this and the matter has been resolved. Best wishes, Dawid

Posted 5 years ago

“there were some missing items on my delivery order.”

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Posted 5 years ago

Hi, I am sorry to hear this. I can see that you contacted us directly and a resolution was agreed. Kind regards Stacey

Posted 5 years ago

“Did not receive the delivery of flowers and now cant send any email as it bounces straight back”

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Posted 5 years ago

Hi Emma, I am pleased to advise we have received your email and replied to it a short while ago. Kind regards Stacey

Posted 5 years ago

“Flowers didn’t arrive”

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Posted 5 years ago

Hi Pamela, sorry to hear this. I have sent you an email. Best wishes, Sophie

Posted 5 years ago

“Nothing arrived!”

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Posted 5 years ago

Hi There; I'm sorry to hear that your order has not arrived as yet. If it does not arrive please contact us at quality.assurance@interflora.co.uk including your order number and we will resolve this for you. Kind Regards Anita

Posted 5 years ago

“Flowers have not arrived by Monday 9th, 3pm, ordered for Saturday 7th March. Hope they will be still alive if they arrive.”

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Posted 5 years ago

Dear Patricia, thank you for taking the time to leave a review and for speaking to me. Best wishes Jo

Posted 5 years ago

“The flowers are lovely but I do not like the unclear clauses re postage. If you click on a link that offers free next day delivery, and the confirmation again confirms next day delivery, you do not expect the flowers the day after that. I understand that there is a clause somewhere on the website that allows for this to happen, but this should be clearer.”

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Posted 5 years ago

Hi There; Many thanks for your feedback. Kind Regards Anita

Posted 5 years ago

“Not happy size and quality very poor don’t waste your money, Managed to get a refund”

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Posted 5 years ago

Hi there; I'm sorry to hear about this. I'm glad we resolved this for you. Kind Regards Anita

Posted 5 years ago

“Can’t believe the hassle. First item not in stock, so I had to contact you. I was on hold on the phone for ages. Then got a substitute plant which I couldn’t see what was being sent to my cousin. Then it meant arriving Tuesday instead of Monday. Not good enough, I’m not happy”

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Posted 5 years ago

Hi Janice, this is disappointing to hear. I have sent you an email. Best wishes, Sophie

Posted 5 years ago

“The recipient tells me the flowers were all dead within 24 hours of arriving with her.”

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Posted 5 years ago

Hi Raymond, thank you for your feedback and also for speaking with me today. Glad I could help. Best wishes, Sophie

Posted 5 years ago

“Ordered flowers for delivery yesterday and still waiting for them. Flowers are for a colleague who is leaving this afternoon so I'll need to now take time of work to go buy flowers from somewhere. I have been trying to email the company but their email bounces back. Had to read the very small print at the bottom of their email to see an alternative email address. I'm now out of pocket with no flowers for the lady leaving. Wont be using them again.”

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Posted 5 years ago

Hi Karen, I have checked your order and sent you an email. Best wishes, Sophie

Posted 5 years ago

“After the recipient sending me a picture of the flowers they received I was very disappointed with the bouquet it was nothing like the picture on site.”

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Posted 5 years ago

Hi Julie, sorry to hear this. We appreciate your review. Best wishes, Sophie

Posted 5 years ago

“Easy to use site and flowers arrived when promised”

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Posted 5 years ago

Hi Rosemary, thank you for your kind review. Best wishes, Sophie

Posted 5 years ago

“Very angry and disappointed because I ordered the complimentary chocolates to be delivered with the flowers but they were not.I complained to no avail. Don't order with them if you want to send free chocolates There are plenty of other on line florists”

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Posted 5 years ago

Hi Jane, thank you for your review. Best wishes, Dawid

Posted 5 years ago

“The.order has not been received as of 10pm tonight 18.2.2020”

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Posted 5 years ago

Hi Michelle, thank you for your review. I have looked into your order and sent you a further email. Best wishes, Dawid

Posted 5 years ago

“Not impressed, very overpriced. Paid over £40 for an average bunch of roses. The ones on Tesco at £5 we're better.”

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Posted 5 years ago

Hi Peter, thank you for your review. I'm sorry to hear that you were unhappy with your recent order. I have looked into your order and sent you an email. Best wishes, Dawid

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews