Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

Write Your review

Tell us how Flying Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some flowers to be delievired yesterday and still nothing has arrived very dissapointed”

Helpful Report

Posted 5 years ago

Hi, I have sent you an email in regards to this. Kind regards Stacey

Posted 5 years ago

“I ordered flowers for my 92yr old Mum to be delivered the Monday after Mother’s Day. Yes they were delivered as expected BUT they arrived sad and tired looking, she cut the stems and some flowers didn’t respond so she ended up with half of the bouquet I ordered. I’ve used you many times before because I believed that you’re a reputable company., she was very disappointed and I’m unsure whether I’ll use you again.”

Helpful Report

Posted 5 years ago

Hi Kath, sorry to hear this. I have sent you an email with my apologies . Kind regards Stacey

Posted 5 years ago

“I ordered flowers from flying flowers to be delivered for Mother’s Day has unable to visit because of carona virus. No flowers were delivered so mother received nothing for Mother’s Day. It was very upsetting that she didn’t receive anything as well as not being able to have visitors. I did request my money back and received but I will never order from flying flowers again. There is a lot more flower companies out there that do honour there customers orders. If I could give minus stars I would. And I have informed all family and friends not to order from flying flowers.”

Helpful Report

Posted 5 years ago

Hi Rose, I am sorry to hear you are disappointed. Thanks for taking the time to leave your review. Kind regards Stacey

Posted 5 years ago

“Ordered flowers for a 60th birthday 4 days after requested delivery no flowers have arrived. I received no confirmation email however money has been taken from my account. Have emailed no reply yet. Very unhappy.”

Helpful Report

Posted 5 years ago

Hi, this is disappointing to hear. If you would like me to look into this further for you please email a brief description with your order number and billing address to customerservices@flyingflowers.co.uk as I have been unable to locate a recent order under your email address. Thanks Stacey

Posted 5 years ago

“Not delivered when requested.”

Helpful Report

Posted 5 years ago

“Flowers were delivered on time but very disappointed the flowers were limp not much colour dident received free chocs that was advertised with the flowers”

Helpful Report

Posted 5 years ago

Hi Carol, sorry to hear you are disappointed. I have sent you an email with my apologies. kind regards Stacey

Posted 5 years ago

“Still haven't received any of my THREE ORDERS that were to have been sent for Mothers Day,!!!”

Helpful Report

Posted 5 years ago

Good morning Mrs Maclennan, this is disappointing to hear, I have sent you an email regarding this. Kind regards Valerie

Posted 5 years ago

“Utter garbage service. Ordered flowers for delivery on Saturday for mothers day. No sign of them on the Saturday or Sunday. No apology when emailed just excuses. Dont use!”

Helpful Report

Posted 5 years ago

Hi Andrew, thank you for your review. Unfortunately, with our Royal Mail postal deliveries, they can arrive the next working day. I am sorry for any disappointment caused. Best wishes Jo.

Posted 5 years ago

“For the price is a joke for mothers day..really cheap.. and really upset”

Helpful Report

Posted 5 years ago

Hi Liam, I am sorry to hear this. I have sent you an e-mail regarding your order. Best wishes Jo

Posted 5 years ago

“If I could give no stars I would. Ordered flowers for mother’s Day they arrived withered and half dead I am so embarrassed my mum received flowers like that from me. They were nothing like the picture advertised. I e-mailed twice to complain still no answer. I want my money back I wouldn’t even give these flowers if they were free. Don’t use flying flowers!!!”

Helpful Report

Posted 5 years ago

Hi Maria. I am sorry to hear you have been disappointed by your recent order. I have sent you an e-mail regarding this. Best wishes Jo

Posted 5 years ago

“Flowers ordered for delivery yesterday and still not delivered today. Emailed Customer service but no response so telephoned instead. The lady who answered tried too chase the Florest up that the flowers were supposed to be delivered from. We were then told there is no contact number for the florest and she would have to email them instead. This is an absolute shambles. My mother in law is now left with nothing on mother's Day!!! Needless to say, I have made a complaint as they refused to give my money back as flowers have been marked as delivered!!!”

Helpful Report

Posted 5 years ago

This is very disappointing to hear, Andrea. I am pleased to see that we have been in contact and a resolution reached for you. Best wishes, Luke

Posted 5 years ago

“Not delivered on time which was important as it was my Mother’s birthday and no communication to say the delivery was going to be late”

Helpful Report

Posted 5 years ago

Hi Jason, thank you for your review. I'm sorry to hear that your order did not arrive on the day you wished. Our free postal delivery service isn't always guaranteed to arrive on your chosen date and can arrive the next working day. Kind regards Jo

Posted 5 years ago

“A third of the flowers had to be thrown away so we were very. Disappointed”

Helpful Report

Posted 5 years ago

“Ordered flowers on Tuesday at lunch time using the "free delivery for orders placed before 6pm". Finally delivered on Friday - missing my sister in law's birthday yesterday. Customer services totally unhelpful. No apology, just keep telling me free delivery has a 48 hr window (which still means they should have arrived yesterday) or that I should have paid an extra £6 for 'guaranteed' next day delivery.”

Helpful Report

Posted 5 years ago

“Received a nice surprise from my son, unfortunately, found it had been opened & don't know if anything is missing, really upsetting, will be telling my son not to use again. Don't risk using this company, untrustworthy drivers.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Hi Christine, Thank you for your review. Best wishes Jo

Posted 5 years ago

“I have received a tiny bouquet of flowers sold for £22.99 and i think they are roughly worth 10% of that, the photos on the site are absolutely nothing like the flowers that have arrived. Very poor”

Helpful Report

Posted 5 years ago

“My order hasn’t even arrived! Not happy at all.”

Helpful Report

Posted 5 years ago

“I ordered flowers for my sisters birthday and after ordering and paying I received an email saying they couldn’t be delivered until the next day! I understand there are problems at the moment, but I. Should have been told on ordering and given the option of using another service. I won’t be using Flying flowers again.”

Helpful Report

Posted 5 years ago

“My flowers did not come”

Helpful Report

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews