Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were a day late and dead on arrival.”

Helpful Report

Posted 5 years ago

Hi, sorry to hear this. I can see that you have contacted our care team and they have replied to your email with our apologies. Kind regards Stacey

Posted 5 years ago

“I ordered some flowers for my mother’s birthday they looked awful and died within 1 day. So disappointed by this and will not ever order flowers from flying flowers again.”

Helpful Report

Posted 5 years ago

Hi Claire, sorry to hear this. I can see that you have contacted our care team who have replied to your email with our apologies. Kind regards Stacey

Posted 5 years ago

“Very poor quality reported this & are going to receive a refund .”

Helpful Report

Posted 5 years ago

Hi Patricia, sorry to hear this. I am pleased our care team were able to help you. Kind regards Stacey

Posted 5 years ago

“Not happy with delivery of flowers. By time they arrived some were even dead. However full refund given”

Helpful Report

Posted 5 years ago

Hi Tina, thank you for your review. I'm glad our team could put this right for you. Best wishes, Dawid

Posted 5 years ago

“Flowers arrived a day late. There were only a few flowers not enough to call it a bunch of flowers. Nothing like advertised. They were dead and lifeless. Myself and my friend who received them are extremely disappointed. Would never buy from here again waste of money.”

Helpful Report

Posted 5 years ago

Hi Hannah, this sounds very disappointing. I'd appreciate if you could get in touch with us via email at customerservices@flyingflowers.co.uk so that we may look into this for you. Best wishes, Dawid

Posted 5 years ago

“Absolutely terrible flowers I ordered two lots for my daughters ,they work for the NHS I thought I would buy them something nice.Well when they got them Wednesday I was so ashamed . Dissatisfied”

Helpful Report

Posted 5 years ago

I'm sorry to hear this. I am pleased to see that you have been in contact and a resolution reached for you. Best wishes, Luke

Posted 5 years ago

“Disappointed came a day late, half of them are dead and iv tried emailing 3 times with no luck.”

Helpful Report

Posted 5 years ago

“My last order for flying flowers have NOT arrived. Dated for 19th May. Please could something be done about it.”

Helpful Report

Posted 5 years ago

This is very disappointing to hear, Gillian. I am pleased to see that you have been in contact with us and a resolution reached for you. Best wishes, Luke

Posted 5 years ago

“I paid for what I thought was a bouquet as advertised and received a very “tiny” bunch of flowers! Absolutely appalled......”

Helpful Report

Posted 5 years ago

I'm sorry to hear this. Thank you for taking the time and leaving us a review. Best wishes, Luke

Posted 5 years ago

“We ordered flowers plus chocolates but unfortunately the chocolates didn’t arrive which was a great disappointment. I have sent an email but so far nobody has got back to me.”

Helpful Report

Posted 5 years ago

Hi Linda, sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“Received very few, very wilted ‘bunch’ lol shocking. When contacted I received very poor customer service, will not be using again grrrrrrr”

Helpful Report

Posted 5 years ago

Hi Tracy, sorry to hear you were unhappy with our service. Thanks for taking the time to leave us your feedback. Kind regards Stacey

Posted 5 years ago

“Have received flowers from daughter for the last 2 years for mothers day. Really disappointed that flowers only lasted 3 days each time. Told daughter never to order from them again”

Helpful Report

Posted 5 years ago

Hi Pat, this is really disappointing to hear. Thanks for taking the time to leave us your review. All feedback is important to us as it helps us to improve in the future. Kind regards Stacey

Posted 5 years ago

“Display delivered was embarrassingly poor and a complete waste of money”

Helpful Report

Posted 5 years ago

Hi Roger, this is disappointing to hear. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“Very disappointed as the flowers I’d ordered for my friends birthday arrived in a terrible state. Heads broken, flowers wilted and some already dead, She sent me a photo so I emailed it to flying flowers complaining about the quality and state of the flowers. Totally different to what is advertised. They apologised and are sending me a refund but won’t use flying flowers again!”

Helpful Report

Posted 5 years ago

Hi Claire, I am sorry to hear of the experience you had. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“Disappointing. Order Peonies which should have arrived Saturday (Royal Mail), arrived Monday...dried out and looking very very sorry for themselves. Feel I’ve wasted my money on a bunch of half dead petrol station flowers!”

Helpful Report

Posted 5 years ago

Hi Nicki, sorry you needed to contact us. i can see that our care team have replied to your email with our apologies. kind regards Stacey

Posted 5 years ago

“If these where the flowers I ordered and received through eflorest they were awful. The stems were bone dry, two rose stems dead and the rest wilted. I have cancelled my second order. Won't use again.”

Helpful Report

Posted 5 years ago

Hi Edward, we are not eflorest. Kind regards Stacey

Posted 5 years ago

“I ordered flowers for a friend who was very ill and they did not look like the image on the website. Sent an email and have not received a response but received an email to review. Not what I expected considering I paid £30.”

Helpful Report

Posted 5 years ago

Hi Sahdia, sorry to hear you are disappointed. our flowers are delivered in bud to ensure your recipient can enjoy them for as long as possible. Kind regards Stacey

Posted 5 years ago

“Very unimpressed Six peony flowers for £35 !! Daylight robbery And not delivered til late in the day I should ask for a partial Refund”

Helpful Report

Posted 5 years ago

Hi Gillian, sorry to hear you are disappointed. Thanks for taking the time to leave us your review. Kind regards Stacey

Posted 5 years ago

“I ordered Flowers for my daughter last Monday 11th May, for delivery on the 14th may so far they have NOT been delivered, i know that she has not got them as she always sends me an email plus send a photo of the Flowers. I have phoned only to be told "no one available", also have sent at least 5 emails for several of your emails only for the to have them returned says "cannot deliver". I am a long standing Customer and this is the first time my order as not been delivered on time. I know that there is a problem with Lockdown, but why keep taking orders when you cannot deliver them on time, At least if you had mentioned that deliver dates could be problem. can you please contact me to let me know when ,if ever, they will be delivered. A very UNHAPPY Long Standing Customer”

Helpful Report

Posted 5 years ago

Hi, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“I’m very upset I ordered flowers of you for my sisters 60th birthday because I can’t get to see her when she got them half of them were dying some of them were broke the ribbon what I ordered wasn’t even on the flowers and to top it all you even charged for delivery when it states free delivery I did an online chat and told them and the lad I spoke to who was called colon said he was very sorry and I was getting my money refunded back into my account that was Wednesday and I’m still waiting so I’m not very impressed mis elizabeth cookson”

Helpful Report

Posted 5 years ago

Hi Elizabeth, sorry to hear this. Refunds can take 3-5 working days to show on your statement. I hope you have now received it. Kind regards Stacey

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews