Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although my delivery was for last Monday and I received a phone call to say no Monday deliveries, so I opted for Tuesday, it has not arrived yet. My second order for another one for my aunt was due to be delivered today and that has not arrived yet either. This is very unusual as have had no problems in the past with any orders.”

Helpful Report

Posted 4 years ago

Hi Angela, I am so sorry to hear this. I have checked and I can see you have been in touch with our care team direct, Kind regards, Amy

Posted 4 years ago

“Flowers for birthday arrived a day late and in poor condition”

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Posted 4 years ago

Hi Susan, thank you for taking the time to leave us some feedback, I can confirm I have sent yourself an email. Kind regards, Amy

Posted 4 years ago

“I have used Flying Flowers for a few years and they have always been brilliant but I have yet to receive my recent order that should have arrived 3 days ago!!”

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Posted 4 years ago

Hi Alison, I am so sorry to hear this, I can see you have been in touch with our care team direct, many thanks, Amy

Posted 4 years ago

“The birthday girl was delighted”

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Posted 4 years ago

“I paid for my delivery to be delivered on Tuesday 15th December. Friday 17th the item had still not arrived. Cannot call and so complete waste of money.”

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Posted 4 years ago

Hi Charlotte, I am so sorry to hear this, I can see you have been in touch with our care team direct. Kind regards, Amy

Posted 4 years ago

“The flowers arrived 2 days late and with a blank card!! The system was unable to process the booking with the card message so had to leave blank. Not the kind of service I have been usrd to, over the years from Flying Flowers. Cindy Jones”

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Posted 4 years ago

Hi Cindy, many thanks for your review. I have sent you an email in regards to this. I'm so sorry to hear what has happened. Beth

Posted 4 years ago

“Flowers delivered in time, and apparently were very nice.”

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Posted 4 years ago

“My wife absolutely loved the mini Christmas tree. It came well packaged and was so fresh and you could smell the real Xmas tree scent. The decorations and lights were fab. As I said the wife thought it was fantastic and loved it so much. Thankyou flying flowers yet again!!”

Flying Flowers 5 star review on 15th December 2021

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Posted 4 years ago

“Beautiful flowers delivered. Brilliant service.”

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Posted 4 years ago

“The last couple of times I have ordered flowers the delivery and flowers were first class. I found placing the order was unnecessarily complicated.”

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Posted 4 years ago

Hi Michael, I'm sorry you experienced issues with our new website. Thank you for your feedback, this will help us improve our service. Kind regards, Linda

Posted 4 years ago

“I was told by the recipient that the plant was very nice & do not have a photo of it.”

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Posted 4 years ago

“Flowers were lovely, chocolates didn't arrive.”

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Posted 4 years ago

“Lovely colours, not sure whether because they are letterbox flowers so packed in or because my mum is 79- they didn't look very full, but she liked them.”

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Posted 4 years ago

“Made a special lady Really Really Happy Colour.. Style .. Fantastic ....”

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Posted 4 years ago

“Fairly good b it t riedtod e liver to 92 year old lady at 8pm at night and she doesn’t answer Door when dark”

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Posted 4 years ago

“Friends are always pleased with their gifts.”

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Posted 4 years ago

“Trying to find out if Christmas Tree has root ball, have messaged, no reply, have e mailed, invalid, have live chat technical problem several times!!!!”

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Posted 4 years ago

Hi Lynette, I'm sorry you've had a problem contacting us. The Christmas tree does have a root ball. I had one of these myself last Christmas and planted it outside in the garden in the spring once the frosts had finished. Kind regards, Linda

Posted 4 years ago

“Oh dear. I have ordered flowers from your company for years, but now it has become hopeless. Your website is awful to navigate, offering dates, that it then tells me at the check out page are no longer available. No one answers the phone or responds to live chat. Time to find a new flower delivery company with a working website...”

Helpful Report

Posted 4 years ago

I'm sorry you experienced problems with our new website. Our Website Development Team are looking into this and hope to have them fixed as soon as possible. Kind regards, Linda

Posted 4 years ago

“The flowers were lovely and delivered on time. Thank you.”

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Posted 4 years ago

“Always a reliable service that you can depend on for quality produce.”

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Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews