FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.19

4.2 Rating 3,151 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th December 2025

Anonymous // 01/01/2019

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“A nice gift! We enjoyed the quiz and the pub treats with it!”

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Posted 3 years ago

“Wish I could give a good review, but the person I ordered the Christmas gift for is still waiting on the gift. I was very disappointed in this service. I purchased as a gift on the 22nd and they have not received. I was told the gift would be delivered after the 4th once I inquired. Had I not reached out I would never have received and they would have kept the money. No one even knew there was an order even though I have receipt of the order. Not really a positive experience when this was supposed to be a Christmas gift that has come and gone. I was looking for a reputable hamper place that I could order from on a more regular basis, but sadly, this is not the place. I would suggest you choose your vendors more carefully. I even paid extra for expedited shipping. Disappointing experience all the way around.”

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Posted 3 years ago

“Ordered 2 Christmas presents to the value of £50 and still not received them!!!!”

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Posted 3 years ago

Hi Bridie, Thank you for leaving a review of your recent experience. We are sorry to hear at the time of writing your review your order had not been received :( We have had a look into this and can see your order was lost within our courier service and apologise for the inconvenience caused. We are pleased to see that we arranged for a replacement order to be sent out to you and this has now been received. We do hope this can still be enjoyed :) Kind regards The FodaBox Team

Posted 3 years ago

“Ordered Sunday Brunch basket as gift. Arrived as requested and well packaged and presented. SISTER thrilled and loved this.”

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Posted 3 years ago

“The recipient of the Christmas box was absolutely over the moon with his Fodabox. Would recommend you anytime.”

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Posted 3 years ago

“Excellent service. Highly recommended”

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Posted 3 years ago

“Ordered in time for Christmas for my Dad - as stated on the website but it only arrived on 30th... Disappointed and angry. Refund sought”

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Posted 3 years ago

Good afternoon Sandra, Thank you for taking the time to leave a review of your recent experience, we are sorry to hear your order did not arrive in time for Christmas. We can see that a member of our Customer Service team has been in touch and contacted the seller of your order to investigate what happened. We do hope this has now been resolved. We do hope your dad was still able to enjoy his gift even though it was delayed. Best Wishes The FodaBox Team

Posted 3 years ago

“Nice site, prompt delivery, I liked the packaging.”

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Posted 3 years ago

“Paid for next day delivery (I ordered on the 21st) but because of Christmas it came weeks late. Made unclear there was no more shipping because of Christmas but still allowed me to pay next day delivery.”

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Posted 3 years ago

“Found the item I was looking for at a very good price and from the point of ordering until delivery it could not have been a better experience. Great communication, fast delivery, I will use this supplier again very soon.”

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Posted 3 years ago

“Excellent service. Received earlier than initially advised, which was very helpful as I wanted these delivered before Christmas as part of a present to my very particular son. He loves these tonics.”

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Posted 3 years ago

“Good choice available though there seemed to be always something in each package I did not want. Arrived promptly and well packed.”

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Posted 3 years ago

“Bought food hampers as Christmas presents for my grandsons. Arrived on time.”

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Posted 3 years ago

“So easy to order online and delivery service was super quick too. Product excellent and exactly as described, and in really smart packaging.”

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Posted 3 years ago

“I am saddened you could not deliver my order. Thank you for the refund but sadly I received no information as to why it was refused.”

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Posted 3 years ago

Good morning Linda, Thank you for taking the time to leave a review of your recent experience. We are sorry to see the seller was unable to fulfil your order on this occasion. We have contacted them asked that they get in touch to explain why they were unable to deliver your order. We apologise for any inconvenience caused. Kind regards The FodaBox Team

Posted 3 years ago

“Products excellent - communication difficult”

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Posted 3 years ago

“Thank you for providing such a wonderful gift for the recipient”

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Posted 3 years ago

“About to order another box! Brilliant gift for the man who can be tricky to buy for!”

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Posted 3 years ago

“We haven't tried chocolates yet but they look lovely”

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Posted 3 years ago

“Quite happy. I bought two gift boxes for work colleagues, as Christmas gifts. Ordered on 14th dec for delivery between 18th and 21st dec. I got worried as I heard nothing until the 21st which was when they were dispatched! Luckily delivery was very good and only took a day. I appreciate it’s a busy time of year, but some reassurance or updates would have been comforting! Got there though and everyone was happy! Thank you”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,151 reviews