FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,939 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice. Speedy delivery. Good service”

Helpful Report

Posted 3 years ago

“Cannot comment on the contents taste as hamper was a present but packaging left a lot to be desired, hamper contained packets of crisps which were crammed in on top and resulted in them being more like dust than crisps.”

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Posted 3 years ago

“Bough two gin glasses, but unfortunately, the Gin glass had a bubble in it. Turns out my order was with Vermacity via the Fodabox marketplace, but only Fodabox have responded and not Vermacity. Im two days away from Christmas and stuck with a faulty Gin glass and no response from the seller. Will never use Fodabox again.”

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Posted 3 years ago

“Great product range with excellent service. Really pleased with my purchase, the speed of delivery and the regular updates.”

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Posted 3 years ago

“We bought a cheese and charcuterie hamper in November, booked to arrive as a present near Christmas. Delivery went well, despite Omicron problems, and customer service responded brilliantly to the slight blip. The hamper was kept in chilled storage throughout delivery so arrived safely. Recipient extremely pleased with the contents!”

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Posted 3 years ago

“Sent the gin hamper as a gift. Quality gift and excellent service.”

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Posted 3 years ago

“I ordered several boxes from Foda Box and have been extremely pleased with them all. from the quality of the products through to delivery - first class servce!”

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Posted 3 years ago

“Bought as a present for my B-in-L. Content looks good. Packaging was not good, there was a big rip in the box I was supposed to gift it in and a big grease mark on the inside of the lid. Had to re-package it.”

Helpful Report

Posted 3 years ago

“Lush box with lush gifts! I opted for the gluten-free pies which were delicious, they tasted better than your average gluten-free selection from an average supermarket. Would purchase the gluten-free options again at some point, as you need to purchase a certain amount for it to be delivered.”

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Posted 3 years ago

“Efficient, great presentation”

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Posted 3 years ago

“Very poor - I ordered 3 Christmas hampers for 3 work colleagues which was a disaster. 1 hamper didn’t arrive and another had the gift message for the colleague who didn’t receive hers (even though Yodel said it had been delivered ) Also no way of speaking to anyone just an email address but no response as of yet. I really wish I had stuck to vendors who can be trusted as I am now left looking silly and embarrassed as if it was my fault. At the same time I also sent a similar hamper to my niece and not yet sure if she has received it. I would not recommend and encourage you to stick to well known vendors.”

Helpful Report

Posted 3 years ago

“I expected a presentation box but got a plain box. I paid £38 and when I added up the items it was £25 worth. So I was not pleased and feel I have been mugged off. I will not buy from you again or recommend you.”

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Posted 3 years ago

“I can't review the product because 10 days after ordering it still has not been delivered and support have been useless. I can review the delivery service by Yodel and it's rubbish. Why anyone uses Yodel I'll never know but the fact is my delivery is local but I can't collect it, the courier company can't find me despite me providing a business address on a trading estate, we've been here nearly 10 years and Yodel have been here hundreds of times in the 10 years. It's now 6 hrs after my last email to Foda Box support and still no response, given tomorrow is the last possible day to resolve this or put a resolution together to resolve it before Christmas I'm shocked that this company isn't doing more.”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“The box was well packaged and filled with lovely products. I'd definitely order again”

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Posted 3 years ago

“I'd rather that gifts arrived before rather than after Christmas, but our order did arrive earlier than planned and because you had to open up the box to get to the gift message, it meant that our gift was opened on the 17th of Dec (had asked for delivery on the 20th)!”

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Posted 3 years ago

“Although this was bought for a Christmas present I can’t review the actual goods yet. However the service has been brilliant and the item was very well packaged. I will certainly buy again from Fodabox.”

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Posted 3 years ago

“The person who received the box was very happy with it”

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Posted 3 years ago

“Hamper was received and the recipient was delighted with the wine and cheese. thank you for living up to the description on the website”

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Posted 3 years ago

“It has arrived now. It is what I wanted.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,939 reviews