FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,198 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 24th December 2025

Anonymous // 01/01/2019

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“So easy to order online and delivery service was super quick too. Product excellent and exactly as described, and in really smart packaging.”

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Posted 3 years ago

“I am saddened you could not deliver my order. Thank you for the refund but sadly I received no information as to why it was refused.”

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Posted 3 years ago

Good morning Linda, Thank you for taking the time to leave a review of your recent experience. We are sorry to see the seller was unable to fulfil your order on this occasion. We have contacted them asked that they get in touch to explain why they were unable to deliver your order. We apologise for any inconvenience caused. Kind regards The FodaBox Team

Posted 3 years ago

“Products excellent - communication difficult”

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Posted 3 years ago

“Thank you for providing such a wonderful gift for the recipient”

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Posted 3 years ago

“About to order another box! Brilliant gift for the man who can be tricky to buy for!”

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Posted 3 years ago

“We haven't tried chocolates yet but they look lovely”

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Posted 3 years ago

“Quite happy. I bought two gift boxes for work colleagues, as Christmas gifts. Ordered on 14th dec for delivery between 18th and 21st dec. I got worried as I heard nothing until the 21st which was when they were dispatched! Luckily delivery was very good and only took a day. I appreciate it’s a busy time of year, but some reassurance or updates would have been comforting! Got there though and everyone was happy! Thank you”

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Posted 3 years ago

“I didnt open it but my vegan niece thought it was wonderful”

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Posted 3 years ago

“Sadly despite saying this would be delivered between 20-22 December this was delivered on 30 December. Very disappointing”

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Posted 3 years ago

“I ordered the ‘Dad hamper’ and picked a delivery date of 20th-22nd & then on the 23rd I received an email saying it has been dispatched and may take 5-7 days. It was only attempted to be delivered today. Not good service for somewhere which supplies Christmas gifts.”

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Posted 3 years ago

“All bought for friends so can’t honestly say”

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Posted 3 years ago

“Very happy with your service and thank you, Denis”

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Posted 3 years ago

“Delicious & Beautiful!! But the delivery post into my letter door and was a bit broken, they should do leave in the front door or call a bell, but apart of that, we really enjoy. Thanks and Happy 2022”

FodaBox 5 star review on 30th December 2021

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Posted 3 years ago

“Very easy to use excellent product displays prices excellent will continue to use”

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Posted 3 years ago

“The image said 12 misleading as I placed the order not only did I receive just 6 but they were all the same flavour. Misleading and very disappointed this was a gift for my son . Also when I received it the courier did not read the message on the door and I also answered the ring ( he couldn’t hear me ) so it was returned to the post office for collection next day ( very annoying).”

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Posted 3 years ago

“Product arrived promptly, well packaged & as advertised. Lovely personalised message as requested which help make it a special gift. Would use again.”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“Goods are great but my order was not posted on time! If I hadn’t contacted them it probably would not have arrived at all. I would advise not giving them a date to post in the future. I received a shipping cost refund and an apology after I complained not great customer service”

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Posted 3 years ago

“I was after a very specific item, that was unfortunately sold out in a lot of places in the run-up to Christmas. However, this was one of the cheapest options and, although I hadn't heard of the company before, I thought I'd take a chance. Plus, I got to take advantage of a £5 off offer as a new customer, which made the item even cheaper! It arrived well packaged and well in time for Christmas; can't fault them!”

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Posted 3 years ago

“I bought the raspberry and rose petal jams for my grandma and she loved them. Great communication I. Regards to delivery. And the package came with a secret extra treat inside. All this rounded up by the fact that it’s a independent business. Would definitely buy again.”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,198 reviews