FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,280 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate, great trendy products, have the best gift hampers”

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Posted 4 years ago

“Order arrived quickly, will buy again.”

FodaBox 5 star review on 19th January 2022

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Posted 4 years ago

“Ordered in November for a Christmas present, recipient informed me that an item in the box had a best before date of November. Whilst I understand there is a disclaimer which states occasionally some products may change, the gift set did not include any of the cracklings advertised in the gift set. They also received some items duplicated rather than a selection of different items. There was also alternative beers included. could understand if only one or two items were swapped, however with the amount changed and the replacements not being that which should be included ‘cracklings’ it is false advertisement. I emailed customer services who have also ignored my email, so I am not impressed and would not recommend ordering sets from this company”

Helpful Report

Posted 4 years ago

Hi Gemma, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear that the gift you received was not as you had hoped and for any disappointment caused as it was a Christmas present. From time to time we do have to substitute items if something is not available. A member of our Customer Service team will be in touch to discuss your feedback in more detail, please keep an eye out on your inbox. Best Wishes The FodaBox Team

Posted 4 years ago

“good product, does what it says on the tin!”

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Posted 4 years ago

“Absolutely brilliant for unusual gifts.”

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Posted 4 years ago

“Excellent product, bought as a birthday present, received outstanding service, highly recommended.”

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Posted 4 years ago

“Fabulous selection of snacks and beer. Great back up service when checking on my delivery 😀”

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Posted 4 years ago

“This is the first time I've used this company, and will be returning! The box of goodies arrived very quickly, was beautifully packaged - and the products were of great quality. I couldn't have asked for more”

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Posted 4 years ago

“Brilliant service great products outstanding deliver time packaged to perfection ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“my order was cancelled with no explanation, and told money refunded. Disappointed”

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Posted 4 years ago

Good afternoon Helen, Thank you for taking the time to leave a review of your recent experience with us, we are sorry to hear your order was cancelled without explanation. We have had a look into this for you and can see your order was placed with one of our sellers. A member of our Customer Service team has contacted them now to request more information on what happened to your order, please keep an eye out on your inbox. We are sorry for the disappointment this must have caused :( Kind regards The FodaBox Team

Posted 4 years ago

“Went through the entire process of ordering and paying, only to receive an email the following day to say they couldn’t deliver to Northern Ireland. We are still in the UK!!! Very disappointing 😢”

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Posted 4 years ago

Good afternoon Beverley, Thank you for taking the time to leave a review of your recent experience. We appreciate how frustrating this must have been to take time to place your order and it then be cancelled due to the shipping address :( We have checked your order and can see this was placed with one of our sellers who may not be able to deliver to your location. Please be assured we will be passing your feedback on to the relevant teams to investigate how we can stop this from happening for future orders, we are sorry that we were not able to identify this in time for your order :( Best wishes The FodaBox Team

Posted 4 years ago

“Bought a box for my dad for his birthday. It was amazing. Products that he’d never seen let alone tried. Presentation was lovely. Quick delivery and straight forward. Would definitely order again”

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Posted 4 years ago

“Bought a beer and snack box for a friend who was leaving to go to a new role. He was very impressed with the quality of the hamper and couldn't wait to sample the wares sent to him!”

FodaBox 5 star review on 17th January 2022

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Posted 4 years ago

“Ordered as a gift for family, they seemed to like it.”

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Posted 4 years ago

“Very well packaged and now assembled both sets look great. Been set up for 5 days and I can see some of the seeds germinating. I bought these to have fresh herbs available in the kitchen during Winter as the supermarket ones seem to die so quickly once I get them home. Very excited about my new purchase”

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Posted 4 years ago

“I ordered some cordial through Fodabox and I was very impressed with the ease with which the order was completed. I was also impressed with the speed of delivery and the packaging that this order arrived in.”

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Posted 4 years ago

“Very pleased with quality and presentation of my box.The present went down very well .”

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Posted 4 years ago

“Still haven’t got my order. Emailed twice. Terrible terrible service and completely ruined the birthday present I had ordered.”

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Posted 4 years ago

Good morning Louise, Thank you for your recent review, we are sorry to hear you have not yet received your order and the upset this has caused. We can see a member of our Customer Service team have been in touch and we are currently investigating with our courier as it appears there was a problem with the delivery address. Please keep an eye out on your inbox for an email from us. Kind regards The FodaBox Team

Posted 4 years ago

“My orders were dealt with promptly although I was a bit annoyed at the amount of postage. That was due to one box coming from Fodabox and the other direct from the supplier, but I get it!”

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Posted 4 years ago

“There was a good selection of boxes and I easily found something to send as a present. I was disappointed that the £5 introductory discount was not applied despite putting it in at the right time and it accepting the code. I sent an email to see why this had happened and never received a reply. It also said orders would be dispatched same day if ordered before 2pm. My order wasn’t shipped until 2 days later and I missed the birthday. Tracking is also pretty clunky. I would think twice before using again.”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave a review of your recent experience, We are sorry to hear your discount did not apply to your order and have checked this for you now and can see that it was not redeemed. Please be assured we have refunded the discount for you, this will be credited back to your account in 3-5 days. We have also checked your order for you and can see this was with one of our sellers who have a shipping guideline of 2-3 working days. To take advantage of the same-day shipping before 2pm, this only applies to FodaBox items and some of our Marketplace sellers. We are sorry for any confusion this may have caused. We do hope the Birthday gift was enjoyed :) Best wishes The FodaBox Team

Posted 4 years ago

FodaBox is rated 4.2 based on 3,280 reviews