FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.19

4.2 Rating 3,184 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was perfect for Xmas dinner! Everything arrived as described and the packing was perfect. Food tasted delicious! Can’t wait to order more!!”

FodaBox 5 star review on 29th December 2021

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Posted 3 years ago

“Great choice of gift”

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Posted 3 years ago

“The box I received for my partner for Christmas was brilliant, full of delicious/different snacks and ales”

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Posted 3 years ago

“I cancel Ed my order and you emailed me on 17th saying you would send me a refund I still have not had this”

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Posted 3 years ago

Hi there, Thank you for getting in touch, We are sorry to hear your refund has not been processed, we have looked into this with our Customer Service team and can confirm this has now been actioned. Please keep an eye out on your emails for confirmation from us. Apologies for the delay, Kind regards The FodaBox Team

Posted 3 years ago

“Never got my order but messaged them got a quick response but messaged again on December 23rd now the 29th and still no response. I know its over Christmas but most places only close for a couple of days .so can't comment on what I ordered.”

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Posted 3 years ago

“Why do I have to give a minimum of 1 star? It is now 29th December and the orders we placed on 16th December for delivery 20th-22nd December are still to be delivered. These were Cheese Tasters for Christmas dinner. One order is supposed to be out for delivery today only the recipients are no longer at home and one seems lost according to YODEL as they say you still have it and you say you. Never mind I am sure we will get a full refund”

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Posted 3 years ago

“The fresh fruit box was very good, with sweet grapes & a lovely choice of fresh fruit, it went to a 99yr old Lady,, who is remarkable, still looking after herself in her own home, she loved it & would send this again”

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Posted 3 years ago

“Cheese flavours ordered were not what we received”

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Posted 3 years ago

“Efficient and we'll packaged and delicious.pornstar martini magic thank you merry Christmas 😜🥳”

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Posted 3 years ago

“Delivered on time and amazing food, thank you”

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Posted 3 years ago

“It was never delivered.”

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Posted 3 years ago

“Absolutely atrocious! Placed an order the week before Christmas for delivery to be on Dec 22nd. Received a delivery update on Dec 23rd that my box is being shipped. However, when I enter the tracking info it says the logistics team have not received the parcel from the supplier. First and last time using this service! Despite sending an email, there has been no follow up. Absolutely shocking!”

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Posted 3 years ago

“STILL WAITING FOR DELIVERY HAVING ORDERED ON 18/12 and being told it would arrive within 2/3 working days, my mother in law did not get her Xmas present. Very disappointed! Emailed to complain and still no response.”

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Posted 3 years ago

“Great service! Very easy to use. I Managed to get surprise my boss with a gift from the team.”

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Posted 3 years ago

“Was delivered quickly and safely to the recipients, who loved everything in it - a fab selection”

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Posted 3 years ago

“Very good looks great too”

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Posted 3 years ago

“Thank you get service My son couldn’t travel home this Christmas due to covid He was delighted with his hamper that arrived in time for christmas”

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Posted 3 years ago

“My daughter was so pleased with your products . I sent it as a gift, thank you 🙏”

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Posted 3 years ago

“The Cheddar Cheese box order has not yet been tasted, but presentation is excellent.”

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Posted 3 years ago

“Ordered for my sister in law who was isolating. She loved it, clear easy to follow instructions and tasted delicious.”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,184 reviews