FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered 3 Hampers on the 11 Dec for arrival before 24 Dec (which was before original cutoff date for orders for Xmas). Notified that orders had been processed on 22 & 23 Dec and expect delivery by 24 Dec. Finally 1 order turned up on 31 Dec and we are STILL WAITING for the other 2 orders as of 6 Jan 2021 !!!”

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Posted 5 years ago

“I would love to give a review, but the box which was ordered as a Christmas has not yet arrived.”

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Posted 5 years ago

“Found BoroughBox by accident after searching the internet for reasonably priced food gift sets for Christmas presents. Bought a spice rub set for a young couple who enjoy cooking and when they opened the gift there was real pleasure and excitement as they discussed the individual tubs. No issues with ordering on the internet or the delivery of the parcel so if I want to purchase similar items in the future I will definitely look at BoroughBox web site. Thank you for 5 star service.”

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Posted 5 years ago

“Not yet recived my Remy Martin XO Tasting box should have arrive before Christmas not sign of it waiting a reply”

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Posted 5 years ago

“Bought as a Christmas treat- recipient very pleased!”

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Posted 5 years ago

“Said they likely couldn’t get the gift out by Christmas but they did, great service! Lovely products at reasonable prices.”

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Posted 5 years ago

“Excellent service and kept up to date with delivery news.”

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Posted 5 years ago

“The product itself looks good quality, I believe the recipient was pleased. Unfortunately I ordered on 11th December for delivery by 23rd December and it wasn't delivered until 5th Jan! I did email as well as I had 2 tracking numbers sent to me and neither worked, but no response - but perhaps still closed for Xmas.”

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Posted 5 years ago

“SORRY BUT ALTHOUGH THE HAMPER WAS GOOD THE DELIVERY DIDN'T ARRIVE UNTIL AFTER CHRISTMAS VERY DISSAPOINTED”

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Posted 5 years ago

“Awesome La Raclette, ordered the standard plus an 18 months matured, as a Christmas gift. They were overjoyed and said it was even better than the ones they’d bought in France! Praise indeed as the recipient is from Provence. Delivered just before Christmas Eve too....so completely delight with the whole experience. Thank you!!!!”

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Posted 5 years ago

“Delivery far far longer than promised. Plus they do not respond to emails. Email query sent on 23rd December. As of 5th January there has been no reply. DO NOT SHOP WITH THEM”

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Posted 5 years ago

“Order process was simple enough... Delivery time was poor - the item was order well in advance of Christmas but arrived quote a few days AFTER Christmas.”

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Posted 5 years ago

“The box was finally delivered to my brother today. He is delighted with it. I quite understand your delivery problems.. Better late than never !”

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Posted 5 years ago

“Your website said you would deliver in three days. It took over two weeks and so the occasion I had ordered for came and went. But I know it was because of Covid. If you hadn't asked me for a review I would have just left it.”

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Posted 5 years ago

“Very disappointed with the time it took for the order to be delivered, it was intended as a birthday gift for 14th December however didn't arrive until after Christmas. I appreciate we are in a pandemic however turning the phonelines off with no way other than email to contact the company is very poor service indeed. If you are unable to fulfil the orders, the items should not be advertised on the website. Once the item had arrived, the beer cans were damaged. Will not be recommending.”

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Posted 5 years ago

“It was a gift to my Medical Consultant who was really impressed when he opened it in front of his persistent secretary who was curious as to its contents.”

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Posted 5 years ago

“Considering I placed the order on 10th December and I have not yet receive it you can imagine the review would write. I had an email on 22nd December apologising that it it would not be delivered in time for Christmas . On the 29th I was given a tracking number but Yodel have not received it yet.”

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Posted 5 years ago

“Ordered a Xmas present for my brother back in November. It's 5th Jan and still nothing. My emails are being ignored. One of the worst experiences ever. Shame, I was very excited about this gift.”

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Posted 5 years ago

“Great customer service. Initially I had a minor problem with my order (damaged spice pot). Mark responded almost instantly and the replacement was with me on the next working day. Bought the product as a gift so can’t vouch for taste, but smell and look is fantastic”

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Posted 5 years ago

“The appeal was that we got to pick a date so the surprise would arrive at our Client's as a little Christmas treat - even a week later, nothing had made it to her and while the products look lovely, the fact that the delivery wasn't punctual defeats the point of ordering this as a surprise for a set date - which is usually the nature of a gift. I understand Covid is a factor, but then there should have been an email flagging this and apologising BEFORE our chosen delivery date, not a day later, after I chased the matter. Not a great experience overall.”

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Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews