FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,199 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 24th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good product not so good distribution”

Helpful Report

Posted 4 years ago

“Still not received my order Regards Karen”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for getting in touch, We are sorry to hear you have not received your order. A member of our Customer Service team will be in touch shortly to try and get this resolved for you. Best Wishes The FodaBox Team

Posted 4 years ago

“Really great gift set at a reasonable price. I can't wait to give it to my mum for Christmas!”

Helpful Report

Posted 4 years ago

“Excellent service and a box full of lovely quality goodies”

Helpful Report

Posted 4 years ago

“My order arrived on time but contained 2 Gift Boxes that contained the wrong items. Of great concern to me was the Gluten-Free gift Box that had items in it that contained Gluten ingredients!! As yet no response to my email, support form or phone calls.”

Helpful Report

Posted 4 years ago

Hi Jimmy, Thank you for taking the time to leave a review of your recent purchase. We can see a member of our Customer Service team has been in touch and unfortunately your order was a bit muddled together :( We are sorry for any inconvenience this may have caused. We do hope the gift can still be enjoyed. Best Wishes The FodaBox Team

Posted 4 years ago

“I ordered this as a present for my husband. He really enjoys beer but struggles to find a good gluten free range. To have the choice of beer cheese and crackers in one parcel is fantastic.”

Helpful Report

Posted 4 years ago

“Thought it took longer to deliver than it should have.”

Helpful Report

Posted 4 years ago

Hi Milda, Thank you for taking the time to leave a review of your recent experience. We are sorry to hear your order took longer to arrive than it should have, we have experienced some delays in certain areas with our courier service due to reasons outside of our control such as the recent storm earlier this month. Please be assured we are working hard to get all orders sent out to customers in time for Christmas. We hope your gift is still enjoyed :) Best Wishes The FodaBox Team

Posted 4 years ago

“Good products and very fast in delivering. I will order again 😊”

Helpful Report

Posted 4 years ago

“Had a problem, couriers damaged goods in transit. Customer service was very efficient and polite and got us a replacement within 3days. Excellent service. Box was just what we’d hoped for. Good quality and very tasty. Well done”

Helpful Report

Posted 4 years ago

“My usual supplier of a Xmas game box no longer provide ,you transferred my order to “Wild and Game and my order was fulfilled agood product!”

Helpful Report

Posted 4 years ago

“Bought dipping sauces for beef fondue to be eaten at New Year. Had a sneaky taste and they are absolutely delicious. Now I won’t have the bother of making them. Carole”

Helpful Report

Posted 4 years ago

“Excellent communication and fast delivery from Fodabox. I was impressed at the variety of items.”

Helpful Report

Posted 4 years ago

“Beautifully presented gift box arrived in perfect condition and on time Great value for money for the craftsmanship involved”

Helpful Report

Posted 4 years ago

“Not arrived yet so now concerned it’s lost as you wouldn’t be asking for a review if you hadn’t thought it delivered. Please reassure me it’s on its way!!!”

Helpful Report

Posted 4 years ago

Hi Anne, We are sorry to hear your order has not been delivered :( A member of our Customer Service team will be in touch shortly to try and get this resolved for you. Apologies for the delay. Best Wishes The FodaBox Team

Posted 4 years ago

“Ordered veggie roasts from sunshine deli through fodabix Not eaten yet but lookngreat. Arrived on time and could easily track through fodabox web site. Great range of products”

Helpful Report

Posted 4 years ago

“Delivery took a little longer than expected (probably royal mail's fault!) but when I contacted Fodabox about it they offered to send a replacement straight away by next day delivery. Great customer service.”

Helpful Report

Posted 4 years ago

“Very pleased with the coffee and chocolate lovers box, perfect gift for my friend who loves both. I thought the mince pie popcorn was a nice touch too. Box was large and well packaged.”

Helpful Report

Posted 4 years ago

“Perfect gift to go with the Indian cookbook, for my Dad xx”

Helpful Report

Posted 4 years ago

“Not received it yet. Despite delivery date over a week ago. I emailed for update - reply given to me vague, delay blamed on Royal Mail! How convenient! Royal Mail in my area is fully functioning”

Helpful Report

Posted 4 years ago

Hi Sarah, We are sorry to hear you have not yet received your order :( We can see a member of our Customer Service team is currently working to get this resolved for you with the seller of your order. Please do not hesitate to contact us if we can be of any further assistance. Best Wishes The FodaBox Team

Posted 4 years ago

“Arrived quickly and well presented. A mix of different goats cheese . Thank you so pleased , will definitely order again .”

Helpful Report

Posted 4 years ago

FodaBox is rated 4.2 based on 3,199 reviews