FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,280 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was after a very specific item, that was unfortunately sold out in a lot of places in the run-up to Christmas. However, this was one of the cheapest options and, although I hadn't heard of the company before, I thought I'd take a chance. Plus, I got to take advantage of a £5 off offer as a new customer, which made the item even cheaper! It arrived well packaged and well in time for Christmas; can't fault them!”

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Posted 4 years ago

“I bought the raspberry and rose petal jams for my grandma and she loved them. Great communication I. Regards to delivery. And the package came with a secret extra treat inside. All this rounded up by the fact that it’s a independent business. Would definitely buy again.”

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Posted 4 years ago

“Excellent quality hampers.”

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Posted 4 years ago

“Very difficult to review as not received yet. I should have shopped at Amazon”

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Posted 4 years ago

“Super quick delivery! Really liked it”

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Posted 4 years ago

“Delivery took longer than promised but that's a minor detail. Everything else was great.”

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Posted 4 years ago

“Great service and delivery very quick, defo buy again”

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Posted 4 years ago

“Well packed, excellent all round Would certainly buy again!”

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Posted 4 years ago

“not happy with my order goods arrived 3 days before xmas and to discover the sale by date was 4/1/22 for saucisson? incredible. following my email to the suppliers they called me and they did replace the goods but the sale by date was still 6/1/22 this cannot be righ. so no not happy at all. it is a lesson when buying foodstuffs on the internet”

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Posted 4 years ago

“Great selection of cakes, prompt delivery”

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Posted 4 years ago

“Received on the expected day, very well and safely packaged”

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Posted 4 years ago

“Bought a hamper as a Christmas gift and was very unhappy with the fact that almost half the food section had been substituted, with the better and more artisan items removed . I would not have bought what I received. Emailed on the 14th and two days later no reply so I called on the 16th. A lovely lady apologised and said a new delivery would be sent out the next day but would take a couple of days to arrive - with with contents as advertised. This has never arrived and I will NEVER buy from your site again . You even seemed to remove a contact number from the site before Christmas.!”

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Posted 4 years ago

“This is the worst business ever. No communication, no one to contact and nothing to show for my order. You should close immediately. Even this review is stupid! I cannot review something I didn’t receive. Morons”

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Posted 4 years ago

Good morning Will, Thank you for taking the time to leave a review of your recent experience, We are sorry to hear your order has not arrived and for any upset, this may have caused. Please keep an eye out on your inbox for an email from our Customer Services Team. We have been extremely busy over the Christmas period and it is taking slightly longer than we would like to get back to all of our customers. Best Wishes The FodaBox Team

Posted 4 years ago

“Arrived quickly, beautifully packaged. Given to my son as a gift and he's delighted.”

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Posted 4 years ago

“The sauces are great - lived up to the hype. They were a gift and thoroughly appreciated.”

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Posted 4 years ago

“The box was a Secret Santa gift for my daughter-in-law and she was delighted with it. The service was excellent and the quality of the contents was very good.”

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Posted 4 years ago

“This was perfect for Xmas dinner! Everything arrived as described and the packing was perfect. Food tasted delicious! Can’t wait to order more!!”

FodaBox 5 star review on 29th December 2021

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Posted 4 years ago

“Great choice of gift”

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Posted 4 years ago

“The box I received for my partner for Christmas was brilliant, full of delicious/different snacks and ales”

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Posted 4 years ago

“I cancel Ed my order and you emailed me on 17th saying you would send me a refund I still have not had this”

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Posted 4 years ago

Hi there, Thank you for getting in touch, We are sorry to hear your refund has not been processed, we have looked into this with our Customer Service team and can confirm this has now been actioned. Please keep an eye out on your emails for confirmation from us. Apologies for the delay, Kind regards The FodaBox Team

Posted 4 years ago

FodaBox is rated 4.2 based on 3,280 reviews