FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,944 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

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“Delivery took a little longer than expected (probably royal mail's fault!) but when I contacted Fodabox about it they offered to send a replacement straight away by next day delivery. Great customer service.”

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“Very pleased with the coffee and chocolate lovers box, perfect gift for my friend who loves both. I thought the mince pie popcorn was a nice touch too. Box was large and well packaged.”

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“Perfect gift to go with the Indian cookbook, for my Dad xx”

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“Not received it yet. Despite delivery date over a week ago. I emailed for update - reply given to me vague, delay blamed on Royal Mail! How convenient! Royal Mail in my area is fully functioning”

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Hi Sarah, We are sorry to hear you have not yet received your order :( We can see a member of our Customer Service team is currently working to get this resolved for you with the seller of your order. Please do not hesitate to contact us if we can be of any further assistance. Best Wishes The FodaBox Team

“Arrived quickly and well presented. A mix of different goats cheese . Thank you so pleased , will definitely order again .”

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“Great products, reasonable prices, quick delivery 😄”

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“The contents are great but in your pictures you are showing a black presentation box .however it didn't come in one so that's a bit disappointing as it's a gift .and you only sent 3 cans and you advertised 4”

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Hi Lesley, We are sorry to hear you have received an incomplete order :( A member of our Customer Service team will be in touch shortly to get this resolved for you. Please keep an eye out on your inbox. Best Wishes The FodaBox Team

“Great fast service,when arrived was in a good sterdy box.Packed really well.Bought for granddaughter Christmas,got everything she needs for her to enjoy her bubble tea.”

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“Reasonable service, would have been 5 Stars but wrong item sent. To be fair dealt with efficiently and quickly. Right item arrived 2 days later”

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“Good quality and quick delivery .”

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“As this is a Christmas present for one of our daughters, it’s difficult to give a full review, but what I will say, from placing the order to receiving it was very quick, and well packaged.”

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“I got carried away & ordered lots of snacks.But they do look good.And lots of different things too. It is part of my sons Christmas present so I am sure he will enjoyed them.And next time I will order some new beers.😀”

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“Excellent services well done”

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“very good selection”

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“This was bought as a gift for someone who is hard to buy for and it definitely hit the spot. It was just what I needed for him”

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“Good all-round value with a nice presentation of products sent. Will use again.”

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“Good communication, packaging and delivery”

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“Parcels that arrived were great and have been well-received. Unfortunately two parcels are stuck in transit and Fodabox hasn’t responded to my queries about them yet.”

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Hi Susan, We are sorry to hear your order has not arrived and you have not received any contact from us. We have had a few problems with our contact form this week that has meant some emails have not come through to us :( Please keep an eye out on your emails as we will be in touch shortly, Best wishes The FodaBox Team

“Excellent choice of charcuterie items in gift box”

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“Very happy with my order and would definitely recommend it to others. Good value for money and I will be ordering again soon.”

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FodaBox is rated 4.2 based on 2,944 reviews