FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic products! I bought a bunch of snacks for a Christmas present and I couldn’t be happier - not to mention delivery was lightening speed!”

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Posted 5 years ago

“There were plenty of choices and I found the ideal "man box" suitable for a 20 year old man. He loved it and sent pictures of the contents. Such a great idea - delivery was quick and efficient. Perfect! Will use again.”

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Posted 5 years ago

“Still not received my item which was ordered on 28th November.... no updates after being told it would be despatched on 8th December. Shocking service which I won't use again unfortunately”

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Posted 5 years ago

“This was a gift and the recipient is delighted with it. Thank you.”

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Posted 5 years ago

“The recipient was delighted with the gift box for his birthday. I lliked being able to personalise the pack.I wasn't sure thatnitmwould be delivered on the day specified and I think it was received a day later: the communications about the delivery didn't mention the day on which it would arrive.”

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Posted 5 years ago

“Presentation was lovely in the hamper But, I ordered this for my sister for Christmas, I was was told by email Icould delay thedelivery to nearer the time If I emailed the supplier, this I did for four consective days without any reply. On the 5th day the hamperr turns up still without any customer contact. two of the items will be out of date by Chrismas day !!! Absolutley shocking customer service.”

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Posted 5 years ago

“Ordered the wrong cheese box, still waiting for a return address. Very dissapointed with this firms response so far.”

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Posted 5 years ago

“Dear Borough Box Team, I was very excited to have found your website as I was keen to find gifts that support the independent sector this year. I found your website very detailed and precise when it came to understanding the different delivery dates. However I am still waiting for my boxes to arrive and keeping me posted on the delayed delivery has been very poor. Nobody ever answers the phone and I need to keep chasing to get a response. On Monday I received an update that items had been dispatched but when I contacted Yodel today they still haven't received the items. I particularly chose an item that is distributed by you to ensure I would received my items on time.... To date no update and I tried email, phone and instagram message.”

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Posted 5 years ago

“I placed an order two weeks ago, paying a 3-5 day delivery and I still have not received the full order. I contacted BoroughBox Order Queries and I still have not heard from them. This company is very unethical. Their customer service is nonexistent!”

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Posted 5 years ago

“Would give 5 but haven't tasted them. They are a present. They look beautiful though.”

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Posted 5 years ago

“I made an order online to be deliver ed to a friend as a birthday present. Website looks good and easy to browse through. However my order was delivered a week later than expected which was very disappointing considering it was a birthday gift. I found it very difficult to communicate with costumer service, when you try calling they ask you to email or leave a message and when I emailed it took a long time for people to get back to me. Overall it was a bad experience. Even though my friend liked the gift and products were of good quality, I would not buy again due to the service being unreliable.”

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Posted 5 years ago

“Lovely presented box of goodies. Well packaged and fast delivery.”

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Posted 5 years ago

“That was a great present!! Thank you.”

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Posted 5 years ago

“Ordered on the 27th November and the recipient hasn’t received parcel. Tomorrow is the 9th of December . Will be requesting a refund if not there by the 11th which is fourteen days.”

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Posted 5 years ago

“This was a great find on-line. Great selection of products at reasonable prices. Perfect for Christmas treats. Items arrived really well packaged in a sturdy box that I was able to wrap and reuse. Great service thank you!”

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Posted 5 years ago

“A very disappointing let down. I used the preselect delivery date to get a gift for a 40th birthday delivered on the day given lockdown meant not being able to meet in person. The product didn't arrive on the day. Having sent a complaint, I was told that the delivery times had increased after my order and this had not been taken into account to get it there on the date by Boroughbox. It eventually arrived 2 days later, but wasn't much of a surprise given I had had to check if it had arrived. It was appreciated but the experience was a let down and I wouldn't buy again. I have added a second star as they offered to refund the delivery cost having not delivered as requested.”

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Posted 5 years ago

“I brought an 24 day Gin advent calendar expecting my wife to get 24 small bottle of gin to find out this is not the case. To find nuts tonic water and Juniper berries and we’re only on day 8. £125 is a complete rip off”

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Posted 5 years ago

“Great gift ideas - nicely packaged. Will be my go to place for those difficult to find gifts for chaps!”

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Posted 5 years ago

“Unfortunately our delivery from BoroughBox was 4 days late. And since it was a birthday gift, that was disappointing. I imagine this was due to the delivery company rather than Borough Box themselves, but something they need to take action on. I understand from the recipient that he was very happy with the box itself when it arrived.”

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Posted 5 years ago

“I ordered some gin miniatures and am so pleased I purchased through BoroughBox. They arrived very quickly and the packaging was excellent and very well presented. Would definitely recommend!”

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Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews