FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,975 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered well in advance a gift for friends special birthday, I chose the date option I required but they did not receive their gift until three days after the requested delivery date. I understand Yodel picked it up the day before but this is still not acceptable, I suggest you use a different courier company, one that is reliable and will deliver on the requested date. Yodel are notorious for this issue and I am surprised you use this courier company, for this reason I wont be ordering from you again.”

Helpful Report

Posted 4 years ago

“Poor customer service and package didn’t arrive when it was supposed to”

Helpful Report

Posted 4 years ago

“Was doing for frends on zoom - we ordered the same but got different which was a shame as we could not compare- all of our dried oranges were out of date and only 2 of 6 received rose petals- tasting notes would have been good so all in all disappointing”

Helpful Report

Posted 4 years ago

“Since her coming of age, I have sent the occasional flowers, chocolates or wine to my daughter on occasions of celebration and as thanks for the help she routinely offers to the family. On a recent promotion and new job acceptance I asked what type of wine she would like and she stated she would prefer beer. Not having sent beer to anyone via mail order before I searched for a site that did this and Borough Box came up on the search engine as the top suggestion. They must pay a lot for search engine optimisation, as the choices were limited to one selection only if I didn't want meat added - she's a vegetarian. Payment was simple and it was an easy website to navigate (one of the benefits of limited choices I suppose).”

Helpful Report

Posted 4 years ago

“Sadly ordered a mild to medium assortment for a friend and he received medium to hot . Said they could be returned but why send them in the first place. He probably won’t use them so I have wasted my money.”

Helpful Report

Posted 4 years ago

“Ordered a gift with plenty of time. After I had paid I was emailed to say the item was unavailable (although it had been available on site) but would be dispatched early the next week. Only it wasn’t, I waited several weeks for order to arrive so very disappointed”

Helpful Report

Posted 4 years ago

“Replacement items were poor, ended up with a packet of peanuts to replace luxury salted almonds and 2 bags of chicken skin as they had no pork scratchings in stock. Not worth the money.”

Helpful Report

Posted 4 years ago

FodaBox is rated 4.2 based on 2,975 reviews