FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been hunting for this product for several years. I was thrilled to find and then receive it so promptl and packaged so well. This is a terrific supplier of what I wanted so much and it did not disappoint”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“I had a craving for a certain item and I couldn’t find it anywhere to order alone for a decent price. I found it at Foodservice direct where I didn’t have to purchase other products to get the product that I wanted. I love the fact that they did not discriminate on me not being a large company and delivered my product anyway. And I loved the price. I hope I can reach out and order future products and refer others who are looking for something specific.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I'm notified when in stock and shipped shortly after. Have always been satisfied with the quality of the product. Thanks and will continue to do business with you.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“Very good 👍”

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Posted 1 year ago

Thanks for the great feedback! We appreciate it. See you soon.

Posted 1 year ago

“Look they had my favorite spices I couldn’t find it no where else.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I am very pleased with your product and the prompt delivery. Thank you.”

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Posted 1 year ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“The service was excellent. When I couldn't find the products that I wanted and needed, Food Service Direct had exactly what I was looking for. Thank you!”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“Product was as advertised and shipment was on time.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“Very satisfied with the quality and quantity of the duck tenders. They were hard to find but worth the search. Good product.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Great supplies”

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Posted 1 year ago

Thank you for the feedback. We really do appreciate your business. See you again soon!

Posted 1 year ago

“You get my Hotlinks’s to quit and fresh and fast. I will be ordering from you every time.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Delivery was prompt and exactly what I ordered.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Turkey Ham! So hard to find until you! Live the taste! Thank you”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“They had the product I was looking for. It was shipped promptly and was exactly as described. I could not have been more satisfied with any of the transaction.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Excelente el producto llegó súper bien y más rápido de lo que esperaba si volvería a comprar .”

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Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 1 year ago

“I love having access to bulk items with reasonable shipping costs and no membership fee. I am a repeat shopper and will buy again!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“All good reviews”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Fantastic service! Ordered a box of 200 pizza sticks for my daughter. They came frozen and packaged perfectly! Very happy!”

Helpful Report

Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“great service”

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Posted 1 year ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews