FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every order submitted has been received promptly”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I was able to buy a hard to find item. The price was good, and the item arrived. Very appreciative!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“Excellent service. I ordered frozen bread and it arrived perfectly frozen! I was notified when it was delivered. As I was not at home, I left to get home and get it into the freezer. Thank you Food Service Direct! I will be ordering again.”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“delivered with care in a timely manner! very satisfied with purchase.”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Very good delivery time and very good product”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“You provide excellent service and food products and I enjoy shopping with you !”

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Posted 1 year ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“Food Service is prompt and what I like about the shipping is they keep you up to date on shipping status until your items are delivered. I would definitely recommend especially if you have a big family or you're throwing a large get together.”

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Posted 1 year ago

Thank you so much for the recommendation! We appreciate your business. See you again soon!

Posted 1 year ago

“Every order has been perfect. I’ll continue shopping here.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“excellent service and awesome Luigis”

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Posted 1 year ago

Thank you for the great feedback! We are so happy we could get these for you!

Posted 1 year ago

“I am so grateful for your company and that I can get gluten free products… it’s so nice they come fresh and frozen the delivery is awesome …. Thx please get more gluten free products if you can”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I did receive my product when I was supposed to by FoodServiceDirect. Only if the shipping company would have done there job I would have received it when said.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“My order came quicker than expected and the product is just what I wanted. I will surely order again. Thank you!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Always fast and customer friendly service. I am very happy I found FoodServiceDirect and would recommend to others.”

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Posted 1 year ago

Thank you so much for the recommendation! We appreciate your business. See you again soon!

Posted 1 year ago

“Very please with the quality of the food it was a hit with our VFW district meeting where everyone was amazed at the taste”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Great company! Great prices! Delivered as promised. Can't ask for any more than that!”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“This is a great company! Never any problems. One of the only places we can purchase Goya Pasteles. The respond and ship promptly. Food is always still frozen when it arrives. Don’t know what we would do without Food Service Direct!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“Food Service Direct is very good service”

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Posted 1 year ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“I grew up on parkay margarine and stopped being able to find it until I found you was really tickled with my order thanks so much. Now if I could get Annie's pastry or dumplings I would be set but you don't carry it much to my dismay”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“Great prices, quick delivery. Never used this company before and was very impressed with it.”

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Posted 1 year ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 1 year ago

“Good price and quick delivery”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews