FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and frozen solid like it was supposed to be.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Got my product in a timely manner. Very satisfied with it too!”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“As always top quality products and service. I have never been disappointed”

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Posted 1 year ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 1 year ago

“This place is great...had what I needed (an item difficult to find), was sent in a timely manner and was less expensive than any other place! I would definitely use them again..thanks Food Service Direct!”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 1 year ago

“A great experience”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“We order our cheese for nachos from FoodServiceDirect. Ordering is easy and the shipments come quickly.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“When I say 5 star Thats exactly what I mean. The cookies was shipped very well packed. They was still frozen and im in Alabama. The cookies were PERFECT!! I will be ordering again.”

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Posted 1 year ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 1 year ago

“nice placemats”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these to you.See you again soon!

Posted 1 year ago

“On time,no damage to bottles.price right.always have what I need.thank you”

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Posted 1 year ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 1 year ago

“Great service and prompt delivery”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

“I received all that I ordered. Very happy In fact I'm going to place another order for Eggo grab & go. But its out of stock. Im going to order 2 when it comes back in. I love these”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Ordered and it came in and was on time and had no flaws.”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Good product”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Easy to do business with your company. Delicious product.”

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Posted 1 year ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Always happy with my order of Regina Wine Vinegar! It’s the best!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 1 year ago

“Couldn’t find Light life smart bacon, one of my favorites, in supermarkets. So grateful I found it here. Loved the way it was packed and was delivered in a reasonable time.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 1 year ago

“I order large decaffienated teabags for personal use. 50 to a box, so I don't need very often, but delivery is always prompt when I do”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“We really appreciate the wide selection of plant based burgers for our home use. Vegan for 30 years. Everything arrives well frozen and very soon after ordering. Ordering process on website smooth. Questions answered right away by email. Thank you Food Service.”

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Posted 1 year ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 1 year ago

“I had had mighty shakes during a three month hospital stay and wanted them when I left the hospital. I ordered them and was very happy with the way everything went. I will order more in another week or two. Thank you. Mike in Vermont”

FoodServiceDirect.com 5 star review on 24th February 2024

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Posted 1 year ago

You’re certainly welcome! We are so glad we could get you the items you need.

Posted 1 year ago

“I am a recurring customer. They are a pleasure to deal with. Always fast easy transactions and great prices!! Hifhlly recommend!!”

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Posted 1 year ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews