FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,961 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the yogurt arrived 6 days later than scheduled, it was not spoiled and after refrigerating it immediately, it was safe to consume. However, FoodServiceDirect should file a complaint with UPS as to why the delivery was sent to the incorrect address in the first place.”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Received quickly and undamaged. Good pricing.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Great product and delivery”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“I was very impressed with the quality of the food. It was well packaged and my event was a success. They loved the hot dogs. The Mayor came to my event and said that we had the best hot dogs he has ever eaten. Thank you so much. I really appreciate you for the quick service of delivery.”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 3 years ago

“Great price, fast shipping, no problems.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Delicious!”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“Was so excited to receive our order. Came exactly as they said and was frozen solid. Everything was in great shape. These are the best and biggest chicken wings I have ever bought. Will order again!”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 3 years ago

“Great product.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Ordered the “Lawry’s Sloppy Joe Seasoning Mix” that is no longer available in the grocery store. Great price and fast service, and was so happy I was able to find this fabulous Sloppy Joe Mix that I have used for years. Very easy to calculate what you need for breaking down the number of servings.”

FoodServiceDirect.com 5 star review on 6th August 2022

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“I have been buying from them for a few years , autistic son , i buy certain things in bulk. Always fast shipping”

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Posted 3 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 3 years ago

“Great job, keep up the good work!”

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Posted 3 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 3 years ago

“I love the fact that I was able to purchase Duke's Creamy Caesar Dressing. I only wish it was available in other containers than the individual packets or a gallon jug of it. This is by far our all-time favorite salad dressing.”

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Posted 3 years ago

Thank you for the great feedback! We are glad we could get these to you.

Posted 3 years ago

“I have nothing but good things to say about Food Service Direct!”

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Posted 3 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family!

Posted 3 years ago

“Have made several purchases from Food service Direct. Always Great service and products arrived in perfect condition. Highly recommend for great product and prices.”

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Posted 3 years ago

Thank you so much for the recommendation! We appreciate your business

Posted 3 years ago

“Easy to order and estimated delivery spot on. Product just as described. Will order again.”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“Customer service responds in a timely manner and graciously replaces broken bottles when shipped without the appropriate packing material.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we could get you the items you need.

Posted 3 years ago

“Food Service Direct makes ordering my Golden Blintzes so convenient. They come in dry ice & they are always frozen”

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Posted 3 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 3 years ago

“I was very happy to find RIce Dram Unsweetened milk on your website, as it's non-existent in stores in my area. Shipping was very quick and the product arrived in excellent condition. Thanks! I hope I'll find this product here, when it's time to reorder.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“Quick delivery, great product, exactly what I wanted!”

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Posted 3 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 3 years ago

“Very good”

FoodServiceDirect.com 5 star review on 6th July 2022

Helpful Report

Posted 3 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,961 reviews