FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt delivery. Well packaged.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“It came in a timely manor”

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Posted 2 years ago

Thank you for the review! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Quick, efficient delivery. Product was frozen solid. Only comment is that the styrofoam packing for the item I bought was mauch larger than the item needed.”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 years ago

“Order arrived on schedule and well packed.”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“Pa Kate was still frozen solid when it arrived.”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“Package arrived in perfect shape. Contents still frozen. The product ordered at one time was difficult to procure (out of stock). Very happy with Food Service Direct, tracking and delivery. Thank You”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“I am very happy with my Food Service Direct order. They had inventory of a hard-to-find discontinued product. Delivery was incredibly fast!!!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“The order was extremely well packaged and delivered a day before. I was very satisfied and plan to reorder in the near future.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Great service.”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“Great service and on time delivery”

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Posted 2 years ago

Thank you for the review. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“Delivered quickly, packaged well. The product was exactly what I ordered. It couldn’t have been better. I highly recommend this company.”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“I haven't have these crispy tails the same I was a little boy at school. More people then y'all think online have been searching for these. Y'all should sell the taco sauce that they served us in school it's just called taco sauce it's a white packet with little red dots. These would be perfect.”

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Posted 2 years ago

Thank you for the feedback! We are so happy we are able to get you these for you. We really do appreciate your business!

Posted 2 years ago

“It was fast and easy!”

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Posted 2 years ago

Thank you for the feedback. We really do appreciate your business. See you again soon!

Posted 2 years ago

“Great Services! I put out another order they're wonderful Company keep up the good work with good foods.”

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Posted 2 years ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 2 years ago

“The delivery is quick and the product is wonderful. The only issue is the high shipping cost. My older brother is handicapped and he drinks the hormel mighty shakes for extra nutrition and to put on some weight. Thank you!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Excellent product- fast shipping-will order from them again👍”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“Outstanding customer service”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“I want to thank FoodServiceDirect.com for an amazing experience. My order arrived earlier than expected. The product quality was excellent. I will definitely order again from this website.”

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Posted 2 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 2 years ago

“Great price and great cookies”

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Posted 2 years ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 2 years ago

“Great service. Quick delivery.”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews