FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time! Great product”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Always excellent in service. From deliveries to choices of products. Outstanding variety of foods that I as a home cook like to experiment with to have new & favorite meals without having to go out searching stores for. Any customer service I have needed is always quick to respond and thorough. I wish shipping was cheaper but it's the same all over.”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“Excellent transaction. Very fast delivery!! Highly recommended”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 years ago

“The order arrived at the stated day and time. It was packaged perfectly, with no damage, and the contents well preserved. Will order from this company again without hesitation.”

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Posted 2 years ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 2 years ago

“great experience!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Decent shipping time, and was able to do my delivery request. Very satisfied!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“I’m so glad I found you!! You had exactly what I was looking for! Thank you!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 2 years ago

“First time order. Very happy with service and product.”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Our clients love them!”

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Posted 2 years ago

Thank you for your feedback. We are thrilled to have you as part of the Food service direct family

Posted 2 years ago

“Easy to order and the delivery was on time. The packing was fantastic.”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“Received the order a day before the delivery date, was great. This product is really good especially for people who need a boost to gain some weight. Thanks for an easy ordering experience and great delivery.”

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Posted 2 years ago

You’re certainly welcome! We are so glad we could get you the items you need.

Posted 2 years ago

“Great company!! Great catfish!!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“Lobster bisque was delicious . Added some fresh cooked lobster for the final touch !”

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Posted 2 years ago

Hello, Thank you for the feedback. Ill be happy to assist. I do see that according to UPS your order was delivered On Thursday, November 30 at 2:06 P.M. If you have any questions about your order please feel free to reach out to us anytime, we would be more than happy to assist.

Posted 2 years ago

“These are becoming a staple. Handy to have in freezer for quick, on-the-go breakfast.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“This has been so easy and so quick. I am impressed every single time.”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Quick delivery, decent price, no problems”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Everything arrived in excellent condition and on dry ice. I could not ask for better service. Many thanks!”

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Posted 2 years ago

Thank you for the kind words! We are happy to hear that your order was delivered safely. We can't wait to serve you again soon!

Posted 2 years ago

“Easy to order online and fast delivery!”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“I received my order in good timing. Food service direct. You guys always deliver great service. I know there's not much you can do about prices due to inflation Will order again. Thank you guys”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 years ago

“Came on time 🙂”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews