FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deal it was plentiful enough for 15+ people”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Great customer service and fast shipping”

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Posted 2 years ago

Thank you for the great review! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“We are really happy with the service and the product. . I'm looking forward for future service..”

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Posted 2 years ago

Thank you for the review. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“I have found my online store for items that I like that are not found in stores. Sometimes comparable and sometimes a little high to prices that I would like to pay, but you know when you want it you want it!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Ultra fast delivery and very affordable!”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Excellent service & crazy fast delivery. Packaged so well...product arrived completely in tacked. Always order is secured...I'm a forever customer”

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Posted 2 years ago

Thank you for the awesome review we appreciate your business. See you again soon!

Posted 2 years ago

“Customer Service was fantastic! Our order was delivered before schedule. The items were packed to ensure safety and security during shipping. Definitely will be ordering again!”

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Posted 2 years ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“I needed gluten free lasagna noodles and they came in a timely fashion and beautifully packed in a cooler with dry ice. Terrific experience!”

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Posted 2 years ago

Thank you for the review! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Order came a day apart—which was okay1-and still frozen. Have only baked a few so far and they were good”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Always on time, well packed with no damage. Fair price and in stock.”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Delivery was on time, food was fresh and delicious. Everything we expected. I would definitely recommend foodservicedirect.com.”

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Posted 2 years ago

Thank you so much for the recommendation! We really do appreciate your business. See you again soon!

Posted 2 years ago

“I am so glad I found a place to order in bulk and at a reasonable price range. I am happy with the products available and delivery services.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“We thank UU food service direct 4 UR service with inflation and with the food shortages around the globe we thank UU bkause were able 2 in bulk @ these affordable prices, we thank FATHER GOD 4 UR SERVICE AND UR HARD WORKING STAFF MAKING IT POSSIBLE 4 FAST DELIVERY AS WELL KEEP UP THE GOOD WORK, so everyone that's employed @ one of your many stores BSAFE and not ur holiday and have a happy new year, and let us pray we have a better years then last pass years”

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Posted 2 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 2 years ago

“Wonderful fast amazing shipping for refrigerator items”

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Posted 2 years ago

Thank you for the review! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Ordered on line. Fast and efficient delivery. Frozen products were still frozen solid by the time I got home. No need for return. Apple blossoms are delicious”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“Perfect and professional preparness shipping. Excellent " Wing-Dings" taste. See uou soon. Thank you; J. Lewicki Merry Christmas and Happy New Year to All.”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“Very good, fast delivery, everything in great shape... Thank you!”

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Posted 2 years ago

You’re certainly welcome! It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“The product was great, the packaging and delivery was perfect.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Arrived on time and all of the chip bags arrived in perfect condition. Will definitely order again.”

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Posted 2 years ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 2 years ago

“Very satisfied got here quick and packed well.”

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Posted 2 years ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews