FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely good service easy to order prompt delivery”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“My Sweetex came fast and in great condition.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I’ve been looking for years to find the product I recently ordered. The product stopped selling at a local grocery store & I was unable to find it anywhere else. Luckily FSD had it in a large quantity & I was able to receive my order within a few days shipped with no issues or damage. I haven’t tried the product yet but I’m hoping it still tastes the same.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Thanks for the shipping the gluten free Udi loaves. They are great”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“I will definitely be ordering again. I was able to order a product that I am only able to get when I go home which is not very often. I ordered the Supreme stuffers pizza pockets and they are awesome. The only reason I didn't give 5 stars is because it said it was packaged with dry ice but there was no dry ice and the product was thawing. More care in shipping is definitely needed.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Very efficient and prompt service with great customer care.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Good price on products. This is my second purchase and got an offer for free shipping on my next order. Win win”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Nice products, but you can not talk to anyone. There is no one to ask questions. Very frustrating. Products are good.”

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Posted 4 years ago

“Has product I can't get elsewhere. But prices and shipping costs are too high.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Delivery was quick….price was good for a bulk order.”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“ORDER THIS SAME PRODUCT MANY TIMES .FAST SHIPPING GREAT DOUBLE PACKAGE,BEST PRICE ON THE NET,AND GREAT COMPANY .NO ISSUES NONE.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent service with products, shipping, questions. Prices are good. Great selections. Everything I've ordered has been top notch.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Good value and quick shipping”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“I ordered Impossible Burgers. Online ordering was easy and they were delivered on time to my door.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Super fast shipping! Arrived frozen!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Product always arrives on time with no problem. Easy to track merchandise.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Fast shipment and product exactly as described. No problems at all!”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“While the price of the fleischmann's stick margarine is pricey compared to buying it at the grocery stores, it seems that the only way to buy it today - is through FoodServiceDirect. Our granddaughter has a anaphylactic dairy allergy so anything with dairy products are totally off limits in her diet. Fortunately, we were able to find a source for the margarine that she's been eating since she was very young. She was visiting when the box arrived and thrilled to see the fleischmann's as I unpacked the order. For that - I'm thankful to have found FoodServiceDirect. Thank you.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Excellent delivery. Ships via UPS. Always packed well and arrives cold and fresh.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Excellent quality. Excellent purchasing and delivery.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews