FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with speed of shipment, careful packing, and every other aspect of my first order. It won't be my last. Thank you.”

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Posted 4 years ago

“Turn around time excellent. Food came individually frozen, all 20 of them. I’m very happy with my product and will not hesitate to order from your establishment again. Thanks.”

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Posted 4 years ago

“We were very pleased with the fast shipping time and the quality of the product.”

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Posted 4 years ago

“Ordered peach tea, great buy”

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Posted 4 years ago

“Awesomely happy with the products and delivered on time! We will always order again. Thankyou!”

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Posted 4 years ago

“Food Service has products that you cannot see at super markets. The company is great because they care about the customer and the variety of products is very good.”

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Posted 4 years ago

“I have ordered my vegan burgers from this company for a few years. The quality of product is excellent. Customer service for FoodServiceDirect is what makes this company a pleasure to order from.”

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Posted 4 years ago

“I use.to.order my moms mighty shakes through Amazon. I have found food direct and they were wonderful. Received my order quicker and a little cheaper. I also ordered their magic cup ice cream for my mom and she lives them.”

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Posted 4 years ago

“We have purchased with Food Service Direct before and had no issues. This last purchase the items we received were not frozen. I contacted customer service and they were very friendly and said they would take care of it just had to send some pictures. They shipped out new items right away. We recieved them in a couple business day nice and frozen.”

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Posted 4 years ago

“Got what I ordered quickly and packaging was appropriate for the product.”

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Posted 4 years ago

“Great choice of products. I found what I wanted at an affordable price. Fast delivery.”

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Posted 4 years ago

“My order is always in stock and delivered promptly. Thank you.”

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Posted 4 years ago

“The product I ordered came very quickly and was exactly what I ordered.”

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Posted 4 years ago

“Easy to order and delivery was very fast! Would definitely order again!”

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Posted 4 years ago

“Was delighted to find the Bruschetta that Sam's Club used to carry. It came quickly and I will order again from FoodServiceDirect in the future.”

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Posted 4 years ago

“FoodServiceDirect has been an answer to many of culinary needs. They availability of products, quality and freshness of products, and shipment speed greatly excells all competitors! I have been a customer for several years and my loyalty to them will remain strong becuase I know without doubt, that they are there to fulfill any request I have.”

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Posted 4 years ago

“Great products at great prices!”

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Posted 4 years ago

“Fast shipping, great customer service!”

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Posted 4 years ago

“great food quick delivery decent prices”

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Posted 4 years ago

“Perfect product, Perfect taste”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews