FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,968 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT SERVICE, GREAT PRICES!!!!!”

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Posted 4 years ago

“Fast Delivery”

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Posted 4 years ago

“We love Food Service Direct. Tennessee Pride sausage is the only sausage that my family likes. It used to be sold in the stores here where we live but, they stopped selling it and Food Service DIrect is the only place I have been able to get it from. When it is delivered, it is packed in dry ice and frozen. I would recommend Food Service DIrect for any food needs you may have”

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Posted 4 years ago

“I purchase scones from Food Service Direct and they are wonderful could not start my day without them. When I am running low I just place my order online and in about 5 days they are at my door. Could not be happier with their service.”

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Posted 4 years ago

“Absolutely pleased with the product and service!”

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Posted 4 years ago

“Great service as always”

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Posted 4 years ago

“I have been purchasing hard to find items for many years from Food Service Direct, and I've always received the items in a timely fashion, well packaged and of the best quality. No matter whether the order was large or small it always got the same good handling.”

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Posted 4 years ago

“This was my 2nd order. The 1st was a gift!! We reordered as soon as we got low. The order came quickly and still had dry ice!! It’s perfect and the catfish taste like Ala catfish just like I LOVE it!!’ Not my last order for sure!!”

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Posted 4 years ago

“Fast delivery... Product as described.. haven't tried it yet but since it's kraft mac n cheese it should be good. Product packaging was really well packed and chilled.”

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Posted 4 years ago

“The order is acknowledge rapidly. Order is packed and shipped in a timely manor.”

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Posted 4 years ago

“This is my 2nd order with FoodSeviceDirect and am extremely pleased with the ordering experience, prompt shipping & delivery, and the quality of products.”

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Posted 4 years ago

“Everything arrived on time and how they said it would arrive. Product was packaged nicely with materials appropriate to keep things fresh.”

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Posted 4 years ago

“Product was shipped quickly and packaged properly. Will order again.”

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Posted 4 years ago

“This is the first company I've found that would ship to my house . I am thrilled. No more having to drive 50 minutes to a distributor All packaged well in dry ice! Thank you for offering”

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Posted 4 years ago

“Fast service!!!!! I have been looking for Sara lee butter streusel coffee cakes for many years. Thank you.”

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Posted 4 years ago

“I can’t think of a single thing that you could improve upon. I am extremely pleased. Thank you”

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Posted 4 years ago

“Delivery came in expected condition and a few days early. I will definitely order one more time before the heat of summer .”

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Posted 4 years ago

“Good prices.”

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Posted 4 years ago

“The bags of apple chips were even bigger than I had expected. So happy with the price and the quick delivery.”

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Posted 4 years ago

“Exactly what we wanted and shipped fast”

Helpful Report

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,968 reviews