FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and very professional the food came Frozen”

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Posted 1 year ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“I love how the food came packed and secured. Tracking was difficult at first but when I searched a little was able to figure it out. The company is awesome and I will certainly order again.”

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Posted 1 year ago

Thank you for your review! We are happy to hear that your order arrived in great condition. If you ever have any issues tracking your order, please call our team here at 855-705-0755! We look forward to serving you again soon!

Posted 1 year ago

“Jalapeno Cheese Pretzels. Excellent product, excellent service.”

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Posted 1 year ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“I was concerned when our order did not appear on my orders. I had great customer service from Destiny Booth. Our order arrived when she said it would. Destiny was a pleasure to work with. We will order again”

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Posted 1 year ago

Thank you for your review! We are so happy to hear you had a positive experience with our customer service team. We can't wait to see you on foodservicedirect.com again!

Posted 1 year ago

“Great service and quality products”

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Posted 1 year ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“I order the crispitos often. We all love them at our house! Reminds me of my school days”

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Posted 1 year ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 1 year ago

“On time delivery and accuracy in fulfilling”

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Posted 1 year ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“Birthday party "carnival theme" meant I needed funnel cakes. I had no idea what to expect, but they came quickly, were the perfect size, easy to warm and were a huge hit!”

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Posted 1 year ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely and made a great addition to the birthday party. We look forward to serving you again soon!

Posted 1 year ago

“I have ordered Dole Individual Quick Frozen Red Tart Cherry, 5 Pound -- 2 per case. The frozen cherries were delivered promptly, packed with dry ice so that cherries arrived still frozen and the cherries are delicious! I will order again. This product is also available at Amazon, but the price is higher.”

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Posted 1 year ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We can't wait to see you on foodservicedirect.com again!

Posted 1 year ago

“Fast delivery, A pleasure to work with”

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Posted 1 year ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“I received my pizza teals still frozen and on time. Live my gluten free pizza teals !”

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Posted 1 year ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“Service and products were good. The price was to high to make a profit for my shop.”

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Posted 1 year ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“Great service!! Their apple high pie is the bomb!!”

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Posted 1 year ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 1 year ago

“Food service direct has been great”

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Posted 1 year ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!

Posted 1 year ago

“service was super”

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Posted 1 year ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“My order was delivered quickly.”

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Posted 1 year ago

Thank you for your review! We are happy to hear that your order arrived quickly. We hope to see you on foodservicedirect.com again!

Posted 1 year ago

“Product is great my wife had one of the orange sherbets in the hospital. Ordered as soon s she got home. Product is always outstanding. Delivery was fast properly package. Will continue to order goin forward.”

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Posted 1 year ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 1 year ago

“Shop around and then come here. Best bulk pricing to be found and the products are pretty darn good as well.”

Helpful Report

Posted 1 year ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“Easy to order and order came within a reasonable time. I would definately recommend them.”

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Posted 1 year ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 1 year ago

“Easy orders...arrived on time with GREAT packaging.”

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Posted 1 year ago

Thank you for your kind words! We are thrilled to hear that your order arrived in great condition. We look forward to serving you again soon!

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews