FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selection in-stock, prices, delivery and condition of the product when received was great.”

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Posted 1 year ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“I have been trying for forever for the individual loaves of French bread , like some restaurants serve befor the meal...I went online, searching and searching, and came upon Food Service Direct. The individual French bread is exactly what I was looking for so, I ordered a case? (48 loaves,....it was the smallest amount I could buy at a time, because I didn't know if it was going to be what I was looking for....Well, needless to say...it was exactly what I was looking for and as soon as these are almost gone, I will be placing another order. I won't wait until I am completely out.”

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Posted 1 year ago

Thank you for your great review! We are happy that we were able to get you the item you were looking for and look forward to serving you again soon.

Posted 1 year ago

“I got exactly what I wanted and I could not find them in any store. Caramel coffee mate with dispenser. Thank you”

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Posted 1 year ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for, and hope to see you again soon.

Posted 1 year ago

“im a vegan in a rural area and Food Service Direct .com is a lifesaver!! i can get the plant based proteins i need without driving 300+ miles away. fast shipping and always packed great”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Loved the chicken i ordered!!”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly and safely. We appreciate your business and hope to serve you again in the future.

Posted 1 year ago

“Prompt shipping. Quick service.”

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Posted 1 year ago

Thanks for the great review! We are happy to hear that your products arrived quickly. Hope to see you again soon!

Posted 1 year ago

“I talked to a real person who helped me create an account.”

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Posted 1 year ago

Thank you for your review! We are glad you got to connect with one of our live agents. Hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“I ordered a special order and FSD kept in contact with me, with frequent updates, on my order! Very happy with pricing, packaging and quality of service! Thank you!”

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Posted 1 year ago

Thank you for your wonderful feedback, we appreciate your support. We look forward to serving you again soon!

Posted 1 year ago

“Quality products and convenience of delivery !!!”

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Posted 1 year ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for, and hope to see you again soon.

Posted 1 year ago

“Great taste. But shipping cost was crazy.”

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Posted 1 year ago

Thank you for the feedback! We are working to lower our shipping rates and hope to see you on foodservicedirect.com again soon.

Posted 1 year ago

“Great service. Delivery as promised. Good value.”

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Posted 1 year ago

Thank you for the wonderful feedback, we appreciate your order. We hope to see you on foodservicedirect.com again soon!

Posted 1 year ago

“It came On time and very good packed liked it”

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Posted 1 year ago

Thanks for the great review! We're happy to hear that your products arrived quickly. Hope to see you again!

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 1 year ago

“I love it!”

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Posted 1 year ago

And we love you!

Posted 1 year ago

“I always love the prompt service and quality of the merchandise that I receive. Customer Service is excellent.”

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Posted 1 year ago

We're grateful for your comment and appreciate your trust in our brand. We'll continue to work hard to make sure that you always have a positive experience with us

Posted 1 year ago

“Love Food Service! Easy to order, great prices, and free delivery...how can u beat that?”

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Posted 1 year ago

Thank you for the feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Very easy to order. Delivered on schedule and was still frozen in good condition the product it self also didn't disappoint would definitely order again!”

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Posted 1 year ago

Thank you for the feedback we appreciate your business. See you again soon!

Posted 1 year ago

“Fast and always fresh”

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Posted 1 year ago

Thank you for the feedback! It was our pleasure serving you. Hope to see you again soon!

Posted 1 year ago

“The product purchased, I found very pleasing. The quality and quanity just as well were to.”

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Posted 1 year ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 1 year ago

“The ording process was great no issues !”

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Posted 1 year ago

Thanks for the great feedback! We appreciate it. See you soon.

Posted 1 year ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews