FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much. When your box was delivered, I was so happy. Everything was wonderful.”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“Great service! Product arrived on time and in perfect condition . Thank you”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Fast shipping great produts not avalible in florida stores whats not to like”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“Great product very pleased with my order”

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Posted 3 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 3 years ago

“I was sent boxes of chips that had an expiration date within 2 weeks of receiving product. Please make sure you all are being mindful of expiration dates on products that you send customers.”

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Posted 3 years ago

Thank you to the feedback. Items shipped by us are guaranteed to be delivered no less than 2 weeks before the manufacturer's “Use by” or “Best by” date. Please feel free to reach out to our customer service team if you have any questions.

Posted 3 years ago

“I’m very happy with the shipment.”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“They have a wonderful selection of products. They are a little expensive and the shipping is outrageous.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Absolutely love this. Will order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“The rendtporknrinds arrived packed in an insulated box with ice packs and were still cold upon delivery”

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Posted 3 years ago

Thank you for the feedback we appreciate your business!

Posted 3 years ago

“I was happy they had a hard to find item my husband wanted. It arrived on time and in good condition.”

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Posted 3 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 3 years ago

“Very happy with the customer service when I had a problem. The delivery service lost my first order and then it was out of stock for reorder. But I was notified a couple of weeks later that it was in stock and reordered. This time the package was delivered and was packed very well.”

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Posted 3 years ago

Thank you for your feedback. We are happy that we could resolve this issue for you.

Posted 3 years ago

“The food was delivered as promised. The crabcakes were a special treat.”

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Posted 3 years ago

Thank you for the order! We appreciate your business!

Posted 3 years ago

“Quick and easy process. I was able to get an item that was out of stock with my local vender.”

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Posted 3 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 3 years ago

“I feel that the company brings great products. Things that may be hard to get in other areas so whom ever may want to check out FoodserviceDirect do so , you be glad. Betty M”

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Posted 3 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 3 years ago

“Chicken liver good price and delivered on time thank you”

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Posted 3 years ago

You’re certainly welcome! We appreciate your business!

Posted 3 years ago

“Great variety of products available. Prompt shipping and excellent packaging of products. Will definitely order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Very good fish fillet”

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Posted 3 years ago

Thank you for the feedback! We appreciate it!

Posted 3 years ago

“Excellent product with fast shipping. I'd definitely order again.”

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Posted 3 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 3 years ago

“Item came open, unsafe to eat and still was charged shipping”

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Posted 3 years ago

Thank you for the feedback. I see one of our customer service agents has refunded you your order for the damage. If you have any questions please feel free to reach out to our customer service team anytime.

Posted 3 years ago

“Customer service was rude wouldn't help me on zero shipping as it said on app and shipping for one item is way to much”

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Posted 3 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews