FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service product was here in 2 days thanks”

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Posted 4 years ago

You’re certainly welcome! We appreciate your business!

Posted 4 years ago

“I ordered the hot dogs they have to be the biggest dogs I ever seen and I will order more for our summer pool parties they we’re still frozen and tasted much better than Walmart’s”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Items arrived in a timely manner. Frozen as promised.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“the amount of cups delivered is not the 1000 I ordered please advise”

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Posted 4 years ago

We hate to hear there was an issue with your order. It's important to us that you receive the correct item. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 4 years ago

“My order was accurate and fast. I couldn’t find my coffee anywhere. If I did, it was an obscure amount. I was able to find it on this website for a good deal. I was skeptical to order because I’d never heard of this website, but my experience was good. I will definitely order again.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I was afraid over frozen foods being delivered. All food came in perfect condition. I will definitely purchase again and with no fear.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Excellent prices and always fast shipping. Thank you!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Great service, selection and price.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“the product was what I ordered and very tastee. It was a special order product and if anyone has dealt with a food service provider special order does take a while to receive.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“My order arrived on time and everything went well.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“good business model. products normally difficult to find elsewhere available here and delivered to storefront.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“great service”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Can always count on Food Service Direct to get my order to me in a reasonable amount of time and always in perfect condition.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“So happy to be able to order”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Food Service Direct always has what I need in stock and it ships quickly!”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“My order arrived in a timely manner.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“FSD is great, I’ve enjoyed doing business with you. My product has always arrived on time. They are great!!”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Fast service as always”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Great sauce and was delivered timely. Thank you!!”

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Posted 4 years ago

You’re certainly welcome! We appreciate your business!

Posted 4 years ago

“Amazing! Delivery was great. And being able to get my favorite holiday creamer when no one else carried it made me so happy.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews