FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. My refrigerated items arrived to my home in excellent condition in a timely manner.”

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Posted 4 years ago

“Finally found a place that had the cheese I remembered as a kid. It tastes just as I remembered. Just wished that the containers were larger but I guess the smaller ones will help it stay fresher and moister.”

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Posted 4 years ago

“Service is very good. Delivery is always as promised. I realize there is a recent spike in prices caused by inflation but it has escalated much more quickly than most other areas of the economy.”

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Posted 4 years ago

“Love to be able to get my cappuccino pods quick.”

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Posted 4 years ago

“My order arrived early and exactly as described.”

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Posted 4 years ago

“Fast and easy!”

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Posted 4 years ago

“I have ordered from Food Service Direct several times & have been very pleased with this service. No suggestions for improvement.”

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Posted 4 years ago

“Great service and quality products. Quick shipping”

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Posted 4 years ago

“I received my order of cookie dough promptly! They were packaged extremely well and came completely frozen! I will definitely buy from them again!”

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Posted 4 years ago

“The muffins were so good and has been delivered in great condition”

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Posted 4 years ago

“Order received as expected and delivery was very fast.”

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Posted 4 years ago

“I received my order within a great time period. It was a great price and I received exactly what I asked for. I will definitely use this service again.”

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Posted 4 years ago

“Thanks for the good service”

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Posted 4 years ago

You’re very welcome! Thanks for the order!

Posted 4 years ago

“Very good fried pork skins.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Amazing company! Deliver fast and has many things you can't find anywhere else. Highly recommend this company.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“The best fish Pattie’s!!! I shared with my family and they want to know next time I buy and they will too! Reminds me of my school days!”

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Posted 4 years ago

“Delicious breaded pork tenderloins tasted just as I remembered from being a child in the midwest!! Thank you for bringing the good memories back! I'll definitely will order more!!”

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Posted 4 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 4 years ago

“Was good! Just wish it was alittle cheaper.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I have found the staff to be very professional and courteous”

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Posted 4 years ago

Thank you for taking the time out of your day to leave us such wonderful feedback

Posted 4 years ago

“Fast delivery. Packaging is very well done!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews