FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Delivery was great. And being able to get my favorite holiday creamer when no one else carried it made me so happy.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Had a great experience ordering hormel sin free sorbet cups!”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“I have only ordered the sweet cream cheese pretzels my son really loves them. The only problem is they are really expensive.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Quick delivery. Everything was wonderful.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent fast service and delicious cookies.”

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Posted 4 years ago

“Great products fast service and shipping”

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Posted 4 years ago

“Great Product, great price, and fast shipping.”

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Posted 4 years ago

“They were able to get me the cod loins I needed when my regular supplier was out of them. Arrived frozen solid, not even partially thawed.”

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Posted 4 years ago

“This is the first time I ordered. I was very pleased. Everything was packed perfectly. The Italian buns were perfect, just like the picture. I will order again”

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Posted 4 years ago

“Easy to find all the product I use for my home baking!”

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Posted 4 years ago

“never got my order!”

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Posted 4 years ago

“I would like the box to contain only oatmeal raisin. There are some allergic to choc. So it would be better if they weren’t included. Only oatmeal raisin . Thank you”

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Posted 4 years ago

“They have always done a great job and fixed any of the problems that came up”

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Posted 4 years ago

“This is a great service. I deeply appreciate it.”

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Posted 4 years ago

“We love the convenience, the cost and the quick delivery. Thanks for making it easy”

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Posted 4 years ago

“Great service and an excellent product. Everything was as advertised.”

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Posted 4 years ago

“Great service! Fast delivery and good packaging.”

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Posted 4 years ago

“if you wouldn't bug me about my order...”

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Posted 4 years ago

“I will order these again. They are so good.”

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Posted 4 years ago

“Good with delivering my orders on time. Needs improvement on showing what's in stock before making an order. I made an order and found out later that the product was not in stock. It was delayed twice. You should have an option to switch out to a similar product that can be delivered sooner instead postponed my order twice in two weeks.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews