FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very godo, i like is nice how to work caakes i am new in all, happy with buttercream”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Exactly what I needed and was on time”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Arrived on time and packaged perfectly. Thanks”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Arrived very fast as we were needing the items. Thank u so much”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Fast service, have about anything you want, good prices. If there's a problem with the order, they rectify it quickly. I will continue to order from them.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Everything came frozen ,and in a timely manner. Will purchase from here again.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Prices are a little high but delivery was prompt.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Good product and tasty… quick shipping only negative no recommendations on how to cook it”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Product was quality and as described. I knock a star off because it took several days to process and ship and I needed it sooner than I got it. I wish there was an option for expedited shipping or overnight.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 4 years ago

“Easy to enter order and shipping great. Products arrived frozen. Have not eaten it yet”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Great product, rapid delivery!”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Excellent product”

Helpful Report

Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Delivery was great!”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“happy customer”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I rated you acceptable because the food tastes good. Both orders were way over priced.”

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Posted 4 years ago

Thank you for the Feedback.

Posted 4 years ago

“Order arrived promply and in good order...Thank you !”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“First time user of FoodServiceDirect. Very pleased with ordering process, timely delivery, quality and freshness of product. Will definitely use in future.”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I ordered 72 boxes of drink mix and only received 24.”

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Posted 4 years ago

We hate to hear there was an issue with your order. Please shoot us over an email with the delivery details and we will do what we can to make this right for you.

Posted 4 years ago

“The prices for what I was shopping for were higher but the delivery time was faster.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews