FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how FoodServiceDirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were able to get me the cod loins I needed when my regular supplier was out of them. Arrived frozen solid, not even partially thawed.”

Helpful Report

Posted 4 years ago

“This is the first time I ordered. I was very pleased. Everything was packed perfectly. The Italian buns were perfect, just like the picture. I will order again”

Helpful Report

Posted 4 years ago

“Easy to find all the product I use for my home baking!”

Helpful Report

Posted 4 years ago

“I would like the box to contain only oatmeal raisin. There are some allergic to choc. So it would be better if they weren’t included. Only oatmeal raisin . Thank you”

Helpful Report

Posted 4 years ago

“They have always done a great job and fixed any of the problems that came up”

Helpful Report

Posted 4 years ago

“This is a great service. I deeply appreciate it.”

Helpful Report

Posted 4 years ago

“We love the convenience, the cost and the quick delivery. Thanks for making it easy”

Helpful Report

Posted 4 years ago

“Great service and an excellent product. Everything was as advertised.”

Helpful Report

Posted 4 years ago

“Great service! Fast delivery and good packaging.”

Helpful Report

Posted 4 years ago

“I will order these again. They are so good.”

Helpful Report

Posted 4 years ago

“Great service. My refrigerated items arrived to my home in excellent condition in a timely manner.”

Helpful Report

Posted 4 years ago

“Love to be able to get my cappuccino pods quick.”

Helpful Report

Posted 4 years ago

“My order arrived early and exactly as described.”

Helpful Report

Posted 4 years ago

“Fast and easy!”

Helpful Report

Posted 4 years ago

“I have ordered from Food Service Direct several times & have been very pleased with this service. No suggestions for improvement.”

Helpful Report

Posted 4 years ago

“I received my order of cookie dough promptly! They were packaged extremely well and came completely frozen! I will definitely buy from them again!”

Helpful Report

Posted 4 years ago

“The muffins were so good and has been delivered in great condition”

Helpful Report

Posted 4 years ago

“Order received as expected and delivery was very fast.”

Helpful Report

Posted 4 years ago

“I received my order within a great time period. It was a great price and I received exactly what I asked for. I will definitely use this service again.”

Helpful Report

Posted 4 years ago

“Very good fried pork skins.”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews