FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was afraid over frozen foods being delivered. All food came in perfect condition. I will definitely purchase again and with no fear.”

Helpful Report

Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Excellent prices and always fast shipping. Thank you!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Great service, selection and price.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“the product was what I ordered and very tastee. It was a special order product and if anyone has dealt with a food service provider special order does take a while to receive.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“My order arrived on time and everything went well.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“good business model. products normally difficult to find elsewhere available here and delivered to storefront.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“great service”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Can always count on Food Service Direct to get my order to me in a reasonable amount of time and always in perfect condition.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“So happy to be able to order”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Food Service Direct always has what I need in stock and it ships quickly!”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“My order arrived in a timely manner.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“FSD is great, I’ve enjoyed doing business with you. My product has always arrived on time. They are great!!”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Fast service as always”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Great sauce and was delivered timely. Thank you!!”

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Posted 4 years ago

You’re certainly welcome! We appreciate your business!

Posted 4 years ago

“Amazing! Delivery was great. And being able to get my favorite holiday creamer when no one else carried it made me so happy.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Had a great experience ordering hormel sin free sorbet cups!”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Quick delivery. Everything was wonderful.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent fast service and delicious cookies.”

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Posted 4 years ago

“Great products fast service and shipping”

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Posted 4 years ago

“Great Product, great price, and fast shipping.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews