FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good!…”

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Posted 4 years ago

“Butter was packaged perfectly, priced right as well. Delivered on time and no issues”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Very tasty”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“I ordered through FoodserviceDirect two cases of oat milk. The goods arrived promptly without any problems. I will definitely buy again!”

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Posted 4 years ago

We are glad to hear your experience has been a great one! Thanks for the feedback!

Posted 4 years ago

“Product was just as listed and the purchase was easy!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Service awesome, Quality of product outstanding. prompt and efficent , and of course GREAT prices.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Regina Red Wine vinegar has been used in our family for over 40 years & now I’m unable to purchase it locally. FoodServiceDirect carried it & although I had to buy it in a large quantity as a consumer, my grown children also enjoy it so we split the order. It arrived quickly & was carefully packed. I wouldn’t hesitate to order from them again!”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Received the product on time, well packaged and frozen....my family loves those hot dogs!!”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“quick and easy”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“Order arrives quickly and as advertised.”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“Good Service and the products I purchased are good.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Awesome service, love the fact that my purchases came in a timely manner and are packaged completely frozen in their packaging!”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“the product I receive is always of the highest quality”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Great service and cold and frozen items arrived that way.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I will be ordering the same items again this week. Great Service And Product As Well”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I ordered cornbread dressing it is fantastic, but I did not really need 4 seven pound packages 2 would have been plenty.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I ordered the Campfire Marshmallows in the case size. The delivery was quick and the marshmallows were nice and fresh. I use them to make my fondant for my cakes and cookies.”

FoodServiceDirect.com 5 star review on 28th November 2021

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“They are very helpful and very kindly. service is awesome.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could be there for you.

Posted 4 years ago

“Thank you!!! Much better but dry ice melted. The first few deliveries were still frozen and ice still in bags, but at least all boxes were in tact and nothing jumbled around. Thank you for making your customers satisfied. If I don’t order more before holidays, Wishing you a very Merry Christmas and a Happy New Year. Thank You Candice T”

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Posted 4 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 4 years ago

“Frozen food arrived at -2° with plenty of dry ice left. No damage at all - definitely recommended!”

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Posted 4 years ago

Thank you so much for the recommendation!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews