FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,965 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product! Delivery is well packed and cones fast ans frozen.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The care and convenience is awesome”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Awesome from ordering product and shipping charges to delivery including packaging. I have been having trouble finding Tazo Classic Chai Latte concentrate both in quantity and price so was so pleased with your company that I just placed another order.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“When I can't find what I am looking for in the store, Food Service Direct more than likely will have it. The delivery is also very fast which I love.”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Excellent Service. The product arrived before I expected.”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“Right Product, Right Price, Great Delivery”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“I got the gluten free pie shells. Very good , did not disappoint at all.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I could not find a certain product on store shelves anymore- foodservicedirect had it. Ordering was easy and my product was shipped in a cooler- it arrived quickly in perfect condition. Will order from foodservicedirect in future!”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“Product was fresh,shipped quickly and communications were good. I’ll buy again.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“Wonderful product and service. Can’t say more enough. Will use FSD again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Simply frozen peaches are great”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“I found the kayro syrup here where no one else has it. Very satisfied, got it as I was told it would arrive. I prefer USPS because many times I don't get things when stated but this time it was fine. FoodServiceDirect is a very good company to do business with!”

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Posted 4 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 4 years ago

“My Late July chips arrived so fast and they are so much better than getting them at the store. They are crisper and better tasting. I will keep ordering from FoodSrvicedDirect and have told so many people about this amazing site.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“It went better then expected,”

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Posted 4 years ago

Thanks for the great feedback, we appreciate it!

Posted 4 years ago

“A good source for garlic and sesame sauce. excellent product and quick shipping.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“The oysters I ordered are wonderful. They arrived at my house quickly and were totally frozen. I would order much more if the shipping wasn't so expensive.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Easy order, great shipping, great product which arrived packed in plenty of dry ice. Have ordered several times now. Great each time!”

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Posted 4 years ago

We appreciate your business and the great feedback!

Posted 4 years ago

“I have now ordered several times and have been very pleased with all deliveries I appreciate being notified on the status of my order as well as being notified of something has been out of stock and is now available keep up the good work!!”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Very good!…”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,965 reviews