FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and delivery. Item was exactly what I wanted and packaged well with good temperature control.”

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Posted 4 years ago

“I will be purchasing more product great service”

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Posted 4 years ago

“Great service and we are really enjoying the Beef Bacon!”

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Posted 4 years ago

“Excellent customer service and excellent delivery and excellent communication!!”

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Posted 4 years ago

“Arrived On Time Chicken Legs Are Delicious”

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Posted 4 years ago

“Great fast service. Reasonable prices!”

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Posted 4 years ago

“Outstanding customer service, and great prices, shipping was perfect, next order in the works”

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Posted 4 years ago

“Food Service Direct is a great resource for me. I was so happy that I was able to find just what I needed. When they were out of stock I was able to get notified when my item became available again, which was really helpful. My items always arrived on time and in good order.”

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Posted 4 years ago

“Exactly as described & quick shipping!”

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Posted 4 years ago

“Love the quality of this product. It’s a real treat and I have been sharing it with my kids and my team. They have become fans too.”

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Posted 4 years ago

“Quick, accurate, great communication”

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Posted 4 years ago

“Everything was on time & in place”

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Posted 4 years ago

“Exactly as advertised.”

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Posted 4 years ago

“Great product and fast shipping!”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“This was one of the best company I used ,that I can say was the best.did everything they said they would do.My food was fresh and packaged right.”

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Posted 4 years ago

“I ordered a product that recently became scarce. The site was user friendly, every step of the process was communicated through delivery, and delivery was fast. I would definitely recommend FoodServiceDirect!”

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Posted 4 years ago

“Great service and food! I’m very satisfied customer. I will definitely order again!”

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Posted 4 years ago

“First experience was great! Fast shipping!”

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Posted 4 years ago

“Love, you guys. Love UR donuts. Great service and price.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews