FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order in a very timely fashion, and of the 96 bottles, not one was broken!”

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Posted 4 years ago

“Always great to work with. Many great products to help with our bussiness”

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Posted 4 years ago

“I have been ordering cases of things I like from Food Service Direct during the pandemic. Everything arrived in good condition and orders were accurate. Sometimes I share with friends. Since this is such an efficient way to stock the pantry I think I’ll keep ordering from Food Service.”

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Posted 4 years ago

“The product I ordered came quickly and in very good condition. This is the second order of this product from them and I am very pleased with the service.”

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Posted 4 years ago

“Best price in the market.”

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Posted 4 years ago

“Love the individually wrapped utensils for a Covid safe graduation party. Unfortunately some of them didn't seal appropriated but they will still work fine.”

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Posted 4 years ago

“Wonderful food and wonderful service! The stuffed cabbages are a favorite. It took my mother all day to make this recipe and only under 2 hours in my oven it is really enjoyed! Everything arrives totally frozen and ready to be popped into the freezer until needed. I especially love the long shelf life of the product!”

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Posted 4 years ago

“These cinnis minis are great! Packaged wonderful & frozen. Shipped fast!”

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Posted 4 years ago

“My grandson loves the oatmeal chocolate chip bars. Great for on the go. Ships fast.”

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Posted 4 years ago

“I am very pleased with food Service Direct. The ease of ordering and the quick delivery service is just what I needed.”

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Posted 4 years ago

“Everything was great ffom the pricing to the product. I am using this chicken for our food stand. Thank you I will be ordering again”

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Posted 4 years ago

“I ordered frozen, breaded clam strips since I have been unable to find them locally. Easy to navigate web-site, very easy ordering process. Cooking instructions would have been helpful, but a "seasoned" cook can easily figure it out. Really good product. I will probably order from you again. Thank you!”

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Posted 4 years ago

“I was very pleased with my purchase and the customer service. The order arrived on time, and their customer service responses to a subsequent inquiry I made were courteous, timely and completely answered my questions. I would use Food Service Direct again without hesitation.”

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Posted 4 years ago

“Received what I ordered and fast I will use you again”

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Posted 4 years ago

“Prompt efficient and accurate ordering process. Salmon fillets are delicious and conveniently packaged. Price savings too.”

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Posted 4 years ago

“I was very pleased to receive my small order of "treats" that I can no longer find in my grocery stores. The order was shipped in a timely mannner.”

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Posted 4 years ago

“The item I ordered had been in very short supply for quite some time. FoodServiceDirect kept me well-informed from the day I ordered until the day I received the product.”

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Posted 4 years ago

“The food was fantastic and the shipping was fast. I only wish the amount for free shipping was not so high. I will never obtain it.”

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Posted 4 years ago

“Came quick, tasty and easy.”

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Posted 4 years ago

“Healthy and taste very good.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews