FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,967 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I truly enjoy and food service direct. Whenever I need them they are readily available. Always outstanding customer service and packages arrive on time. Without any holes opened boxes, everything is intact and perfect. Thank you Food Service Direct I will continue using your services. The bestselling distributor.”

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Posted 4 years ago

“Got what I wanted quickly at a good price.”

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Posted 4 years ago

“Fast shipping”

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Posted 4 years ago

“So happy with my purchase.”

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Posted 4 years ago

“I've had nothing but great service and delivery with your company....”

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Posted 4 years ago

“Great prices and super fast shipping. I Will be ordering again!”

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Posted 4 years ago

“I was pleased to find the Egg Flakes on-line. They came quickly and were well packaged. When this supply is used up, I will definitely order again.”

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Posted 4 years ago

“Loved it! Came nice and cold, I wo be ordering again”

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Posted 4 years ago

“Great excellent quality”

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Posted 4 years ago

“Cheese as promised, cold packed with ice packs very impressed.”

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Posted 4 years ago

“What I ordered was exactly as expected. Great quality and quick service.”

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Posted 4 years ago

“Fresh product and great service”

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Posted 4 years ago

“Great price!”

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Posted 4 years ago

“Fast shipping,Good products.”

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Posted 4 years ago

“I could not find tropical tea any where, no restaurant in Oklahoma serve it, so I looked on line so I could make it at home. Thank you”

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Posted 4 years ago

“Quick service good quality”

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Posted 4 years ago

“Customer service is great. I’m kept updated on tracking and get my orders quickly as my business depends on it!”

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Posted 4 years ago

“I ordered soft pretzels and I was very impressed by how they were packaged. I had previously ordered from another vender and received the pretzels all moldy. I will order again from food service direct. They really know how to package and ship perishable items. Thanks Again!!!!”

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Posted 4 years ago

“Fast delivery, and items were packaged well!”

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Posted 4 years ago

“Great product selection, prices and convenience. Shipping was fast and packaging was excellent, keeping frozen foods solid through delivery Thank you”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,967 reviews